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Front Desk Part Time

Part-time

Planet Fitness

White Bear Lake, MNPart-timeNo compensation foundPosted 3y agoVerified open 1w ago
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At a glance

Compensation
No compensation found
Location
White Bear Lake, MN
Schedule
Part-time
Work Authorization
Not specified

Job overview

Planet Fitness is hiring a Front Desk Part Time. The Front Desk Part Time position at Planet Fitness is responsible for new member sales and ensuring a positive member experience. This role involves greeting potential members, handling front desk tasks, facilitating member services issues, and maintaining club cleanliness. The ideal candidate will possess strong customer service skills and basic computer proficiency.

Key focus areas include Greet potential members, providing a great customer experience, Handle all front desk related tasks, including info calls and checking members in, and Sign up new members and take potential members on tours.

Important skills include Customer Service, Listening, Problem Solving, Diplomacy, and Basic Computer Proficiency.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceListeningProblem SolvingDiplomacyBasic Computer Proficiency

Qualifications

Lift Up to 50 Lbs

Full job description

Benefits:

  • Free uniforms

  • Opportunity for advancement

  • Employee discounts

Job Summary

Responsible for new member sales and a positive member experience

Essential Duties and Responsibilitie s

  • Greet/meet potential members, providing a great customer experience

  • Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account

  • Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed

  • Help maintain the neatness/cleanliness of the club

Shift Expectations (4 8 hour shifts )

  • 1 hour (minimum): Deep cleaning

  • 1 hour (minimum): Continued Training

  • Full Shift: see Essential Duties and Responsibilities

Essential Behavior Requirement s

• Customer Service : communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.

• Listening : actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem

• Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

• Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualification s

  • Strong customer service skills

  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift

  • Talking in person or on the phone at least 75% of the shift

  • Must be able to lift up to 50 lbs less than 30% of the time

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