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PBX Operator Part time

Part-time

AdventHealth

Denver, COPart-time$19–28.5/hrPosted 3w agoStill listed 2w ago

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At a glance

Compensation
$19–28.5/hr
Location
Denver, CO
Schedule
Part-time
Work Authorization
Not specified

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Job overview

AdventHealth is hiring a PBX Operator Part time. The PBX Operator at AdventHealth will maintain an operational call log, answer calls promptly and courteously, announce hospital disaster codes, forward calls to appropriate departments, and support patients, visitors, physicians, and staff while adhering to flexible schedules and following written and verbal instructions.

Key focus areas include Contact key personnel after hours as needed., Maintain an operational call log of all activities, requests, and issues., and Announce hospital disaster codes efficiently according to procedure..

Important skills include Computer Systems Understanding, English Language Proficiency, Effective Communication, Customer Service, Microsoft Office Suite, and Attention To Detail. Preferred (not required): Basic Insurance Concepts and Bilingual Abilities.

Skills & qualifications

RequiredNice to have

Skills

Computer Systems UnderstandingEnglish Language ProficiencyEffective CommunicationCustomer ServiceMicrosoft Office SuiteAttention to DetailOrganizational SkillsInterpersonal SkillsPrompt Call AnsweringBasic Insurance ConceptsBilingual AbilitiesFollow Written and Verbal InstructionsFlexible SchedulingAdaptability to ChangeClear Precise Speaking

Qualifications

High School Diploma or Equivalent1+ Years Switchboard Operations Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental Leave

Full job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

  • Paid Time Off from Day One

  • 403-B Retirement Plan

  • 4 Weeks 100% Paid Parental Leave

  • Career Development

  • Whole Person Well-being Resources

  • Mental Health Resources and Support

  • Pet Benefits

Schedule:

Part time

Shift:

Day-Weekend (United States of America)

Address:

2525 S DOWNING ST

City:

DENVER

State:

Colorado

Postal Code:

80210

Job Description:

Contacts key personnel after hours as needed. Maintains an operational call log of all activities, requests, and issues. Cultivates accurate knowledge of hospital disaster codes and announces them efficiently according to procedure. Projects a positive and helpful demeanor while working with patients, visitors, physicians, and staff. Communicates effectively with patients, families, and healthcare team members. Other duties as assigned. Maintains a courteous and professional manner when answering calls. Demonstrates skill and proficiency when executing overhead announcements. Forwards calls promptly to proper departments, patient rooms, or staff as necessary. Understands and responds to all codes and alarm systems. Updates and maintains all on call lists for staff when notified of changes. Knowledge, Skills, and Abilities:

  • Basic understanding of numerous computer systems. [Required]

  • Must be proficient in the English language. [Required]

  • Ability to communicate effectively. [Required]

  • Customer service skills required.

  • Experience with Microsoft Office Suite required.

  • Ability to work with attention to detail in reading, writing, and computer tasks required.

  • Organizational and interpersonal skills required.

  • Ability to answer calls promptly, courteously, and accurately required.

  • Knowledge of basic insurance concepts preferred.

  • Bi-lingual abilities preferred.

  • Ability to follow both written and verbal instructions required.

  • Willingness to work flexible schedules, including nights, weekends, and holidays required.

  • Ability and willingness to adapt to change required.

  • Clear and precise speaking abilities required. Education:

  • High School Grad or Equiv [Required] Field of Study:

  • N/A Work Experience:

  • 1+ experience in switchboard operations. [Required] Additional Information:

  • N/A Licenses and Certifications:

  • N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.00 - $28.50

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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