Jetro Holdings, Inc logo

Front End Manager

Jetro Holdings, Inc

Ypsilanti, MIFull-time$19.89–20.56/hrPosted 1y agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$19.89–20.56/hr
Location
Ypsilanti, MI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Jetro Holdings, Inc is hiring a Front End Manager. The Front-End Manager oversees all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction processing, adherence to company standards, and efficient execution of front-end procedures to support overall store operations and customer satisfaction.

Key focus areas include Oversee daily front-end operations to ensure accurate and efficient transaction processing, Ensure proper cash handling procedures are followed, including register reconciliation and control processes, and Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues.

Successful candidates bring Previous Experience In Front-End, Retail, Or Customer Service Operations and Experience Leading Or Managing A Team. Important skills include Cash Handling Procedures, Transaction Accuracy, Problem-Solving, Organizational Skills, Manage Multiple Priorities, and Excel. Preferred (not required): Audit Standards and Operational Controls.

Skills & qualifications

RequiredNice to have

Skills

Cash Handling ProceduresTransaction AccuracyProblem-SolvingOrganizational SkillsManage Multiple PrioritiesExcelAudit StandardsOperational Controls

Qualifications

Previous Experience in Front-End, Retail, or Customer Service OperationsExperience Leading or Managing a TeamExperience Managing Front-End or Cash Room OperationsBackground in High-Volume Retail or Wholesale Environments

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Front End Manager

Company: Jetro / Restaurant Depot

Location: 1347 James L Hart Parkway, Ypsilanti, MI 48197

Job Type: Full-time

Sector: Management

Compensation: $19.89 - $20.56

JOB DETAILS

Job Summary

The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction processing, adherence to company standards, and efficient execution of front-end procedures to support overall store operations and customer satisfaction.

Key Responsibilities

  • Oversee daily front-end operations to ensure accurate and efficient transaction processing

  • Ensure proper cash handling procedures are followed, including register reconciliation and control processes

  • Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues

  • Supervise and manage front-end staff to ensure adherence to company policies and performance expectations

  • Ensure high levels of customer service are maintained at all times

  • Review trends related to shrink, cash variances, and operational inconsistencies to address areas of concern

  • Coordinate front-end processes including scheduling, workflow execution, and coverage

  • Support implementation and enforcement of front-end procedures and internal controls

  • Maintain a clean, organized, and compliant front-end environment

Qualifications

  • Previous experience in front-end, retail, or customer service operations

  • Strong understanding of cash handling procedures and transaction accuracy

  • Experience leading or managing a team in a fast-paced environment

  • Strong problem-solving and organizational skills

  • Ability to manage multiple priorities effectively

  • Basic proficiency in Microsoft Excel or similar tools

Preferred Qualifications

  • Experience managing front-end or cash room operations

  • Familiarity with audit standards and operational controls

  • Background in high-volume retail or wholesale environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage

  • 401(k) Retirement Plan with Employer Match

  • Paid Time Off (PTO) in accordance with company policy

  • Six (6) Paid Company Holidays

  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)

  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

  • All benefits are subject to eligibility requirements and plan terms

Job Ref #:d64533e7-43f4-442c-ab5d-b9aec6f71054

Date Posted:2024-12-03

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