Hand & Stone Massage and Facial Spa logo

Spa Associate

Part-time

Hand & Stone Massage and Facial Spa

Washington Township, MIPart-timePosted 5y agoStill listed today

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At a glance

Compensation
No compensation found
Location
Washington Township, MI
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Associate. Hand and Stone is seeking a Spa Associate to ensure an outstanding customer experience. This role involves providing excellent customer service, welcoming guests, managing appointments and sales, and maintaining a professional work environment. The associate will also promote health and wellness benefits of massage therapy.

Key focus areas include Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards and upgrades.

Successful candidates bring Excellent Personal Appearance, Ability To Handle Stressful Situations, and Positive Energetic Attitude. Important skills include Customer Service, Answering Phones, Booking Appointments, Selling Memberships, Selling Gift Cards, and Selling Upgrades.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAnswering PhonesBooking AppointmentsSelling MembershipsSelling Gift CardsSelling UpgradesFiling ProceduresFile MaintenancePromoting Health/Wellness BenefitsPositive AttitudeEnergetic AttitudeTeam PlayerCommunicationHandling Stressful Situations ProfessionallyMultitasking

Qualifications

Professional and Clean Work Environment & AppearanceExcellent Personal Appearance

Full job description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned What’s in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests Job Requirements:

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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