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Restaurant Front of House - Café Bistro - Twelve Oaks Mall

Nordstrom

Novi, MIJob$16.2–16.85/hrPosted 2w agoVerified open 5 days ago

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At a glance

Compensation
$16.2–16.85/hr
Location
Novi, MI
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Food Handler’s Card

Job overview

Nordstrom is hiring a Restaurant Front of House - Café Bistro - Twelve Oaks Mall. The Front of House role at Nordstrom’s Café Bistro in the Twelve Oaks Mall provides exceptional customer service in a fast‑paced restaurant environment, handling tasks such as menu knowledge, seating, cash handling, beverage preparation, order processing, and maintaining clean dining areas.

Key focus areas include Provide knowledgeable and enthusiastic information about the menu and products, Seat customers and manage dining area flow, and Answer telephones and handle customer inquiries.

Important skills include Menu Knowledge, Customer Service, Cashiering, Phone Answering, Silverware Rolling, and Barista.

Skills & qualifications

RequiredNice to have

Skills

Menu KnowledgeCustomer ServiceCashieringPhone AnsweringSilverware RollingBaristaTea BrewingFood ExpeditingSoup ServiceRetail Display StockingTable BussingRestaurant CleaningClear Professional CommunicationFast‑Paced Environment AdaptabilityFlexible Scheduling

Qualifications

1+ Year Food Service Hospitality ExperienceFood Handler’s Card

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) Match

Full job description

Job Description The Front of House role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks.

A day in the life…

  • Be knowledgeable and enthusiastic about the restaurant’s menu and products
  • Support front of house areas of the restaurant through a variety of tasks including but not limited to:
  • Seating customers
  • Answering telephones
  • Cashiering
  • Rolling silverware
  • Brewing coffee and tea
  • Support and processing to go and 3rd party deliver food orders
  • Support food expediting and soup service
  • Stock, organize and maintain retail displays, food cases, and stations
  • Assist with bussing
  • Support ongoing table maintenance and restaurant cleaning when needed

You own this if you have….

  • 1+ year experience in food service/hospitality preferred
  • The ability to communicate clearly and professionally with customers and coworkers
  • Thrived in a fast-paced environment
  • Open to working a flexible schedule
  • A food handler’s card where required by local or state regulations. Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$16.20 - $16.85 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

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