Customer Service Rep - DME
Part-timeLargo, FLPart-timeSeen 1mo agoSeen in employer's feed 4 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Largo, FL, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
BayCare Health System seeks a Customer Service Representative for its Respiratory Home Care division in Largo, FL. The role involves entering referrals, updating patient demographics, verifying insurance, securing authorizations, handling calls and emails, preparing work orders, coding with ICD9 and HCPCs, and troubleshooting equipment, ensuring accurate billing and quality service.
Skills & qualifications
Skills
Qualifications
Full job description
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information. Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans. Securing authorization for services provided by BayCare HomeCare from the payers. Answer telephones promptly and courteously. Responding to emails and voicemails promptly. Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill. Responsible for accurate ICD9 coding, HCPCs, and medical terminology. Assist patients by troubleshooting BCHC equipment over the telephone. Understand and basic use of right fax utility.
Minimum Qualifications:
Education:
Essential:
- HS Graduate or Equivalent GED
Experience:
Essential:
- Customer Service one year related
Facility:
BayCare Health System, Respiratory Home Care
Location: Largo, FL
Status: Part Time, Exempt: No
Shift Hours: 8:30 AM - 5:00 PM TBD
Weekend Work: None
On Call: No
Equal Opportunity Employer Veterans/Disabled
Position Customer Service Rep - DME
Location US:Florida:Largo:HomeCare Largo | Business and Administrative | Part Time
Req ID 167203
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
Pharmacy Technician Data Entry, Customer Service (Overnight)CVS Health · Tampa, FL · $17–25.15/hrPosted 1w agoPosted 1w ago
Service AdvisorAutoNation · Pinellas Park, FLPosted 2 days agoPosted 2 days ago
Sr. Analyst, Enterprise Service DeskAbacus Group · Tampa, FLPosted 2w agoPosted 2w ago
You've read the whole posting — now see how you match it.