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Patient Service Specialist

Select Medical

Murphy, TXFull-time$18–25/hrTracked 1mo agoSeen in employer's feed 2 days ago
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At a glance

Compensation
$18–25/hr
Location
Murphy, TX
Schedule
Full-time
Work Authorization
Not specified

Job overview

Select Medical is hiring a Patient Service Specialist. The Patient Service Specialist (PSS) at Baylor Scott & White Institute for Rehabilitation in Murphy, TX, is a full-time role. This position requires a detail-oriented individual with customer service skills, capable of working in a fast-paced environment. Responsibilities include patient check-in/check-out, insurance verification, scheduling, and various office duties. Compensation is based on experience and internal equity.

Key focus areas include Coordinate patient appointments, working with Center manager to minimize cancellations and support Treatment adherence., Register patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record., and Verify patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies..

Successful candidates bring HS Diploma Or GED. Important skills include Detail Oriented, Work In A Fast Paced Environment, Check In, Check Out, Insurance Verifications, and Scheduling. Preferred (not required): Customer Service, Knowledge Of Insurance Verification, Healthcare Office Administration, and Medical Office Administration.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceDetail OrientedWork in a Fast Paced EnvironmentCheck InCheck OutInsurance VerificationsSchedulingReportsFaxingScanningOffice DutiesCoordinates Patient AppointmentsMinimize CancellationsSupport Treatment AdherenceRegisters Patient InformationAccurate Information Documented in Electronic Medical RecordVerify Patient InsuranceObtaining Required AuthorizationsExplains BenefitsFinancial ResponsibilitiesBillingOutpatient PoliciesCollects Patient ResponsibilityScan Medical DocumentsMaintain Medical DocumentsReconciles ChargesPosts Charges DailyReporting for Clean Claim ProcessingResponds to Information RequestsMaintains OfficeOrders SuppliesManages MailAdjust Schedule to Center NeedsAttends Mandatory MeetingsAttends in-Service Education ProgramsTravels for CoverageKnowledge of Insurance VerificationHealthcare Office AdministrationMedical Office AdministrationDental Office Administration

Qualifications

HS Diploma or GED

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Overview

Baylor Scott & White Institute for Rehabilitation

Murphy, TX

Patient Service Specialist (PSS)

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $18 - $25 per hour based off experience

Benefits of becoming a Patient Service Specialist with us:

Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage

  • Paid Time Off (PTO) and Extended Illness Days (EID)

  • A 401(k) retirement plan with company match

  • Short and Long Term Disability

  • Personal and Family Medical Leave

  • PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.

  • Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

  • Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

  • Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

  • Collects towards patient responsibility at each visit.

  • Scan and maintain medical documents.

  • Reconciles and posts charges daily and other reporting to ensure clean claim processing.

  • Responds to all request for information from patients, other department and physicians.

  • Maintains office, orders supplies and manages mail.

  • Willingness to adjust schedule to center needs.

  • Travels Attends all mandatory meetings and in-service education programs.

  • Travels to non-home location center or other site for coverage when necessary.

Qualifications

  • HS diploma or GED is required

Preferred Experience

  • Customer service experience

  • Knowledge of insurance verification

  • Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans

#BSWIR-Outpatient

Location : Location US-TX-Murphy

Job ID 374770

Position Type Full Time

Experience (Years) 1

Category Administrative - Administrative Services

Company Baylor Scott & White Institute for Rehabilitation - Outpatient

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