Automotive Service Consultant
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At a glance
Job overview
Hyundai Careers is hiring an Automotive Service Consultant. As a service consultant, you will initiate automotive services and repairs by identifying vehicle performance issues and service requests. Responsibilities include verifying warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer records. You will act as a liaison between customers and technicians, ensuring clear communication regarding needs and recommended services.
Key focus areas include Initiate automotive services and repairs, Ascertain vehicle performance problems and service requests, and Verify warranty and service contract coverage.
Important skills include Initiating Automotive Services, Initiating Automotive Repairs, Ascertaining Vehicle Performance Problems, Ascertaining Service Requests, Verifying Warranty Coverage, and Verifying Service Contract Coverage.
Skills & qualifications
Skills
Full job description
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
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