Adult Care Manager
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Villa of Hope is hiring an Adult Care Manager. The Adult Care Manager at Villa of Hope provides comprehensive care management for adult clients, ensuring compliance with agency policies, maintaining confidentiality, and delivering culturally competent services. They coordinate care teams, develop individualized plans, conduct assessments, and connect clients with community resources while managing documentation, billable services, and ongoing professional development.
Key focus areas include Exercise full compliance with agency code of conduct and policies., Maintain confidentiality and security of client and staff records., and Practice adherence to program standards and ensure documentation requirements are met..
Important skills include Valid NYS Driver’s License and Use of Automobile. Preferred (not required): Cultural Competency, Confidentiality, Documentation, and Care Management.
Skills & qualifications
Skills
Qualifications
Full job description
Full Time
Rochester, NY, US
Salary Range: $20.00 To $25.00 Hourly
Adult Care Manager
Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future.
JOB TITLE: Care Manager
DEPARTMENT: Adult Care Management
SUPERVISOR: Program Manager
Position Grade: 80
Salary Range: $20-$25
ESSENTIAL FUNCTIONS:
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Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures.
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Maintains confidentiality and security for all client and staff related materials and/or records.
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Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed.
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Demonstrates, promotes and practices cultural competency towards clients through respect and understanding.
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Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual adult and their family.
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Consistently maintains positive relationships with clients/families and other service providers in the community.
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Provides regular care management services to assigned caseload, which includes face to face visits per month based on expectations and need.
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Maintains the required amount of billable services for each adult on their caseload.
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Facilitates the development of a Care Team and carries out an individualized and strength-based Plan of Care.
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Assists clients in managing and planning for safety needs and creating individualized safety/support plans.
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Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions.
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Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc.
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Inform and educate clients and their families around a psychiatric diagnosis and its impact on home and community.
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Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed.
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Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the client’s strengths, challenges, skills, supports, etc.
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Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.
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Ensures documentation is accurate and completed on time.
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Participates in regular weekly supervision.
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Remains current in the field, and supports best practice models within the program.
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Participates in ongoing training and professional development provided by the agency.
COMPTENCIES:
Leading Self
- Character and Courage (Integrity and Trust)
Leading Others
- Customer Focus
Leading the Organization
-Commitment to Diversity, Inclusion, Justice and Equity
MINIMUM QUALIFICATIONS:
A Bachelor’s of Arts or Science are preferred,
Or An Associate’s Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields.
A strong knowledge of Adult Mental Health preferred.
SPECIAL SKILLS:
Valid NYS driver’s license in good standing and has use of an automobile.
Flexibility to meet with clients during evening hours if needed.
PHYSICAL REQUIREMENTS:
The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs.
Ability to drive
Ability to walk short distances
Ability to use stairs
Ability to leave a location quickly
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