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Housekeeping Coordinator

Auberge Resorts Collection

Napa, CAFull-time$24/hrPosted 1mo agoVerified open 6 days ago

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At a glance

Compensation
$24/hr
Location
Napa, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Auberge Resorts Collection is hiring a Housekeeping Coordinator. The Housekeeping Coordinator elevates hospitality by orchestrating a well-maintained and welcoming environment. This role involves coordinating cleaning schedules, ensuring every detail is in place, and crafting a delightful stay for guests. The coordinator acts as the mastermind behind the scenes, providing essential organizational prowess to the housekeeping department.

Key focus areas include Open the department in the morning shift, and provide occasional support to the PM team, Print all needed reports and create daily work assignments for Room Attendant and Turndown Attendant in Alice computer systems, and Issue daily work assignments to the floor Attendants, Housemen and Supervisors.

Successful candidates bring 1+ Years Housekeeping Experience, English Reading/Writing Ability, and Flexible Schedule Including Weekends/Holidays. Important skills include Read English and Write English. Preferred (not required): Organizational Prowess, Coordinating Cleaning Schedules, Alice Computer Systems, and Develop Cleaning Schedules.

Skills & qualifications

RequiredNice to have

Skills

Read EnglishWrite EnglishOrganizational ProwessCoordinating Cleaning SchedulesAlice Computer SystemsDevelop Cleaning SchedulesManage Cleaning SchedulesCoordinate With Other DepartmentsMonitor Service RequestsEnter Glitch ReportsMonitor Department StaffingConduct Weekly InventoriesBirchstreetMaintain Tracking SheetsScan Mini Bar and Laundry ChargersMaintain CleanlinessManage Housekeeping CommunicationWassup

Qualifications

One Year of Housekeeping ExperienceAble to Work Flexible Schedule Including Weekends and Holidays

Full job description

Elevate the art of hospitality as a Housekeeping Coordinator, where your organizational prowess weaves together the seamless tapestry of a well-maintained and welcoming environment. From coordinating cleaning schedules to ensuring every detail is in place, you are the mastermind behind the scenes, crafting a delightful stay for guests.

  • Open the department in the morning shift, and provide occasional support to the PM team. 

  • Print all needed reports and create daily work assignments for Room Attendant and Turndown Attendant in Alice computer systems. 

  • Issue daily work assignments to the floor Attendants, Housemen and Supervisors.

  • Develop and manage cleaning schedules for housekeeping staff to ensure timely and thorough room maintenance.

  • Coordinate with other departments to address guest requests and special requirements, ensuring a personalized and satisfactory stay.

  • Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments.

  • Ensure constant follow up with the Ranch House  to provide updates on rooms status and ensure all special requests are completed.

  • Monitor Housekeeping, Laundry, Ranch House, Engineering & IRD service requests from guests for action in a timely manner and follow up if needed.

  • Enter glitch reports in Alice accurately and timely.

  • Provide constant check in and and follow up on Alice tickets and to confirm timely completion to Auberge standards

  • Monitor status of stayover rooms and arrival rooms and re-adjust Room Attendant room assignments accordingly to ensure all rooms are cleaned and inspected by 4:00 PM.

  • Monitor department staffing for all positions for the next day and inform the Housekeeping leadership of any adjustments needed according to labor standards.

  • Conduct weekly inventories of all Housekeeping supplies with the input of the Floor Supervisors and submit Purchase Orders using Birchstreet to hold par levels.

  • Maintain tracking sheets for Housekeeping staff productivity

  • Scan the mini bar and laundry chargers to guest services team of the end of the day

  • Maintain cleanliness in the Housekeeping Office and storage rooms

  • Manage all housekeeping communication via wassup with all team members

  • Hourly Rate:  $24.00

  • One year of housekeeping experience  

  • Able to read and write in English 

  • Able to work flexible schedule including weekends and holidays Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.  While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.  With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. 

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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