Automotive Service Consultant

Hyundai Careers

North Richland Hills, TXJobSeen 2mo agoSeen in employer's feed 6 days ago

North Richland Hills, TXJobNo compensation foundSeen 2mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation

No compensation found

Location

North Richland Hills, TX

Work Authorization

Not specified

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Job overview

Hyundai Careers is hiring an Automotive Service Consultant. The Automotive Service Consultant initiates automotive services and repairs by identifying vehicle performance issues and service requests. This role involves verifying warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer records. The consultant acts as a liaison between customers and technicians, ensuring clear communication regarding service needs and recommendations.

Key focus areas include Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests, Verify warranty and service contract coverage, and Develop estimates.

Important skills include Initiating Automotive Services, Initiating Automotive Repairs, Ascertaining Vehicle Performance Problems, Ascertaining Service Requests, Verifying Warranty Coverage, and Verifying Service Contract Coverage.

Skills & qualifications

RequiredNice to have

Skills

Initiating Automotive ServicesInitiating Automotive RepairsAscertaining Vehicle Performance ProblemsAscertaining Service RequestsVerifying Warranty CoverageVerifying Service Contract CoverageDeveloping EstimatesWriting Repair OrdersMaintaining Customer RecordsCommunicationLiaison Between Customer and Technician

Full job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

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