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Front Desk Coordinator - Douglasville, GA

The Joint Chiropractic

Douglasville, GAJob$14–15/hrPosted 7mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$14–15/hr
Location
Douglasville, GA
Work Authorization
Not specified

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Job overview

The Joint Chiropractic is hiring a Front Desk Coordinator - Douglasville, GA. The Front Desk Coordinator will provide world-class service to patients, focusing on membership sales and patient flow management. This role requires a goal-oriented, self-motivated individual with a passion for health and wellness and strong sales skills. The coordinator will also handle administrative tasks, maintain clinic cleanliness, and support team goals.

Key focus areas include Provide excellent services to members and patients, Gain memberships to meet sales goals, and Greet members and patients upon arrival.

Successful candidates bring High School Diploma/GED and 1+ Years Sales Experience. Important skills include Winning Attitude, Point Of Sale Software, Strong Phone Skills, Computer Skills, Prioritize Tasks, and Perform Multiple Tasks. Preferred (not required): Goal Oriented, Self-Motivated, Proactive, and Sales.

Skills & qualifications

RequiredNice to have

Skills

Winning AttitudePoint of Sale SoftwareStrong Phone SkillsComputer SkillsPrioritize TasksPerform Multiple TasksEducate PatientsWork Cohesively With OthersStrong Customer Service OrientationCommunicate EffectivelyManage Patient FlowProviding Excellent ServicesGain MembershipsGreeting Members and PatientsChecking Members and Patients InAnswering Phone CallsRe-Engaging Inactive MembersStaying Updated on Membership OptionsRecognizing Team GoalsSupporting Team GoalsCreating Positive RelationshipsMaintaining Positive RelationshipsMaintain Clinic CleanlinessOrganization of WorkspaceConfident in Presenting MembershipsSelling MembershipsKeeping Management ApprisedFollowing Manager's PoliciesFollowing Manager's ProceduresFollowing Manager's DirectionWillingness to Learn and GrowAccepting Constructive CriticismTrustIntegrityExcellenceRespectAccountabilityGoal OrientedSelf-MotivatedProactiveSalesOffice ManagementMarketing Experience

Qualifications

High School Diploma or Equivalent1+ Year Sales ExperienceAble to Stand and/or Sit for Long PeriodsAble to Lift Up to 50 Pounds

Full job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

Pay Range: $14-15/hr + BONUS

What we are looking for in YOU and YOUR skillset!

  • Driven to climb the company ladder!

  • Possess a winning attitude!

  • ‘Have a high school diploma or equivalent (GED).

  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate

  • Have strong phone and computer skills.

  • Have at least one year of previous Sales Experience.

  • Participate in marketing/sales opportunities to help attract new patients into our clinics

  • Be able to prioritize and perform multiple tasks.

  • Educate Patients on wellness offerings and services

  • Share personal Chiropractic experience and stories

  • Work cohesively with others in a fun and fast-paced environment.

  • Have a strong customer service orientation and be able to communicate effectively with members and patients.

  • Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

  • Providing excellent services to members and patients.

  • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.

  • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.

  • Answering phone calls.

  • Re-engaging inactive members.

  • Staying updated on membership options, packages and promotions.

  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

  • Maintain the cleanliness of the clinic and organization of workspace

  • Confident in presenting and selling memberships and visit packages

  • Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.

  • Willingness to learn and grow

  • Accepting constructive criticism in a positive manner and using it as a learning tool.

  • Office management or marketing experience a plus!

  • Able to stand and/or sit for long periods of time

  • Able to lift up to 50 pounds

  • Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

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