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Scheduling Specialist

Health Conservation Incorporated

Hoffman Estates, ILFull-timePosted 3mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Hoffman Estates, IL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Health Conservation Incorporated is hiring a Scheduling Specialist. The Scheduling Specialist will coordinate annual on‑site audiometric, Fit, and Vision testing visits for HCI’s clients, ensuring detailed planning, client communication, and liaison duties with mobile technicians while supporting a fast‑paced team environment.

Key focus areas include Review details from last years appointment, Review tentative plan for this years visit and resolve issues with Scheduling Manager, and Call clients to sell optimal dates while adhering to DOT hours of operation.

Successful candidates bring Willing To Work Overtime As-Needed. Important skills include Detail-Oriented, Customer Service, Establish Priorities, Organized, Multi-Task Orientated, and Proof-Reading.

Skills & qualifications

RequiredNice to have

Skills

Detail-OrientedCustomer ServiceEstablish PrioritiesOrganizedMulti-Task OrientatedProof-ReadingError CorrectionCommunicationExcelOutlookMicrosoft WordCustomer RelationsMathematical SkillsVerbal and Written CommunicationProofreadingTime ManagementOrganizationMultitaskingDetail Orientation

Qualifications

Willing to Work Overtime as-Needed

Benefits

Medical Insurance
Dental Insurance
401(k) Match
Vision Insurance

Full job description

Scheduling Specialist - Health Conservation, Inc.

Position is in: Rockford, Illinois

HCI is a national provider of mobile occupational health screening services to corporations across the United States.

Job Summary

This position’s primary responsibility is to schedule an annual on-sight visit to HCI’s various clients for audiometric, Fit, and Vision testing services. This would be a great fit for individuals who are very detail-oriented and who would enjoy working in a fast-paced team environment. This position has regular contact with clients and would be best suited for individuals with excellent customer services skills. This position reports directly to Director of Logistics and Fleet Operations.

Responsibilities and Duties

  • Review details from last years appointment

  • Review tentative plan for this years visit. If any issues identified, resolve with Scheduling Manager prior to contacting customer

  • Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation

  • Revise the date of service, if required by the client with approval from Scheduling Manager

  • Serve as a liaison between HCI and the Mobile Van Technicians

  • Work with the Scheduling QA Manager to resolve any problems

Qualifications and Skills

  • Ability to establish priorities and complete goals

  • Must be organized, detailed, and multi-task orientated

  • Must be comfortable with proof-reading and error correction

  • Must have excellent verbal and written communication skills

  • Good computer skills required – Excel, Outlook, Word

  • Excellent customer relations skills

  • Willing to work overtime as-needed

  • Must have good Mathematical skills

Benefits

HCI offers an affordable healthcare package to full-time employees, including:

  • Medical Insurance

  • HRA

  • Dental

  • Vision Reimbursement

  • 401k Plan (available after one year with the company)

Job Type: Full-time

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