Application Support Engineer with German - EV Commissioning

Job Description Circle K eMobility is committed to delivering world-class charging experiences for electric vehicle drivers. With solutions across highways, homes, and workplaces, the company is rapidly expanding to meet the growing demand for EV infrastructure. As part of the eMobility team, you will join a highly skilled group of specialists across business development, product, technology, and operations. We are now looking for someone who thrives in a dynamic environment combining technical onboarding, system validation, and operational readiness across a large-scale EV network.

What Circle K Offers:

• A central role in scaling a rapidly growing EV charging network across Europe

• Strong onboarding and continuous learning opportunities

• A collaborative and skilled international team

• Exposure to modern EV infrastructure, platforms, and commissioning processes

• Opportunities for both technical and professional development

• Competitive conditions

Key Responsibilities (EV Commissioning):

• Own and coordinate the end-to-end commissioning process of EV chargers into production

• Act as the Control Tower gatekeeper for go-live readiness and quality assurance

• Validate charger configuration across systems (CPMS, payment, connectivity)

• Perform remote commissioning checks, testing:

• Charger communication (OCPP)

• Transaction flows (start/stop/authorization)

• Payment terminal functionality

• Connectivity and backend integration

• Ensure correct asset configuration

• Identify and resolve commissioning defects before site go-live

• Take ownership of commissioning-related incidents and drive resolution with vendors

• Collaborate with both internal stakeholders and external vendors

• Ensure commissioning is completed in line with SLA and rollout timelines

• Maintain structured documentation and status tracking of all commissioning activities

• Support root cause analysis (RCA) for failed or delayed commissioning cases

• Contribute to standardization of commissioning processes, checklists, and playbooks

• Identify recurring onboarding issues and drive continuous improvement across markets

We Are Looking For Someone Who:

• Has a strong service mindset and interest in technical onboarding and system validation

• Has 2–5+ years of experience in technical operations, EV charging, telecom, or infrastructure deployment

• Is familiar with EV protocols such as OCPP and OCPI (or has strong interest in learning)

• Is comfortable working in a high-paced rollout environment with multiple parallel site activations

• Is structured and detail-oriented, ensuring high quality before go-live

• Is able to prioritize effectively and manage dependencies across multiple stakeholders

• Has experience interpreting logs, performing remote testing, and validating system behavior

• Takes ownership of tasks end-to-end, ensuring sites are fully operational before handover

• Communicates clearly in English and German and can translate technical findings into actionable insights

• Works independently, analytically, and solution-oriented, with a proactive mindset

What do we offer?

• Annual bonus

• Private medical care

• Multisport

• English lessons subsidized by the company

• Two additional days off (Good Friday, Friday after Corpus Christi) – with the possibility of exchanging for other holidays

• Employee Referral Bonus Program

• Employee Assistance Program – free, unlimited access to psychological, financial, career-related specialists via helpline or app

• Attractive discounts for products and services at our stations

• Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6

• Trainings & possibility to develop skills in a wide international environment

When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

Check who we are here: https://youtu.be/td-QGnNnvW0