Patient Experience Consultant, Full Time, First Shift
Saint Bernard, OHFull-timeSeen 2mo agoSeen in employer's feed 5 days ago
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Job overview
UC Health is hiring a Patient Experience Consultant, Full Time, First Shift. The Patient Experience Consultant is responsible for executing UC Health’s strategic and operating plan for patients, families, and guests, developing and delivering education and training, collaborating with leaders, and driving patient‑experience strategy through data analytics, best‑practice research, and onsite coaching.
Key focus areas include Execute UC Health’s strategic and operating plan for patient experience, Develop, execute, communicate, and collaborate on patient experience initiatives across designated areas, and Collaborate with leaders to drive patient experience strategy through education, role modeling, problem solving, and onsite coaching.
Important skills include Patient Experience, Data Analysis, Researching Best Practices, Implementing Best Practices, Education Delivery, and Training Delivery.
Skills & qualifications
Skills
Full job description
The Patient Experience Consultant is responsible for the execution of UC Health’s strategic and operating plan for patients, families, and guest experience. In partnership with leaders, the Patient Experience Consultant will develop, execute, communicate and collaborate related to patient experience initiatives across a designated area, which may include inpatient services, outpatient services, medical practice clinics, or other areas supporting experience across the health system.
The Patient Experience Consultant will collaborate with leaders to drive patient experience strategy, through educating, role modeling, problem solving, and onsite coaching.
The Patient Experience Consultant will be well-versed in-patient experience, data analytics, and researching and implementing best practices. The primary role of this position is to facilitate the creation and delivery of education and training needed to support service improvement work and a patient-centered service culture.
About Us
About the Team
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