Operational Excellence Intern

Part-time

BlackBox

Lawrence, PAPart-timeNo compensation foundTracked 2w agoSeen in employer's feed 6 days ago

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At a glance

Compensation

No compensation found

Location

Lawrence, PA

Role Type

Internship

Schedule

Part-time

Work Authorization

Not specified

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

BlackBox is hiring an Operational Excellence Intern. The Operational Excellence Intern will support process improvement by conducting interviews, capturing institutional knowledge, identifying bottlenecks, and presenting recommendations, while receiving mentorship and participating in training sessions across various business areas.

Key focus areas include Understand and apply problem solving, root cause analysis, and solution validation, Assist in developing knowledge capture systems, and Conduct employee interviews and job‑shadowing activities.

Important skills include Microsoft Word, Excel, SharePoint, OneDrive, Problem Solving, and Root Cause Analysis. Preferred (not required): IT Infrastructure Products Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordExcelSharePointOneDriveProblem SolvingRoot Cause AnalysisSolution ValidationKnowledge Capture SystemsEmployee InterviewsJob-ShadowingAuditingCompliancePresentation CreationDocumentation ReviewDocumentation DigitizationCommunicationInterpersonal SkillsIT Infrastructure Products Knowledge

Qualifications

Undergraduate (Rising Senior) or Graduate in Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership or SimilarReliable Transportation

Full job description

INTERNSHIP DETAILS & RESPONSIBILITIES:

Understand and apply problem solving, root cause analysis, and solution validation.
Assist in developing knowledge capture systems.
Conduct employee interviews and job-shadowing activities.
Capture critical institutional knowledge.
Identify operational bottlenecks and improvement opportunities.
Understand auditing and compliance aspects of tasks.
Present findings and recommendations to management.
Review, update, and digitize documentation.
Create and deliver presentations summarizing what was learned, how it was applied, and any results.
The Intern will be assigned a Coach and Mentor to guide them through their experience.
The Intern will be assigned a project which will be presented to Black Box Management at the conclusion of the Internship.
Documentation review, update, and digitization.
Additional duties as assigned

TRAINING OVERVIEW:

Opportunities to learn about different areas of the business.
On-the-Job training with assignments guided by an individual Mentor/supervisor.
Individual and group projects
Roundtables with leadership.
Present outs to TPS Leadership and stakeholders

QUALIFICATIONS:

Undergraduate (Rising Senior) or Graduate in one of the following majors: Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership, or similar course of study
Strong computer skills including Word, Excel, SharePoint, OneDrive, etc.
Excellent verbal & written communication skills and sound interpersonal skills
Critical thinking and problem-solving skills
Knowledge of IT infrastructure products and applications a plus

SCHEDULE:

Monday through Friday with flexibility, not to exceed 25 hours/week
Location: This position will be on-site in Lawrence; PA. Intern will need reliable transportation.

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