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Event Staff / Ticket Takers - Lake Charles Event Center

Part-time

ASM Global

Lake Charles, LAPart-timeSeen 2mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Lake Charles, LA
Schedule
Part-time
Work Authorization
Not specified

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Job overview

ASM Global is hiring an Event Staff / Ticket Takers - Lake Charles Event Center. ASM Global is seeking event staff for the Lake Charles Events Center. The role offers flexible, part‑time scheduling and focuses on delivering excellent customer service to guests throughout the venue.

Key focus areas include Provide primary level guest assistance throughout the venue, Distribute venue information and updates, and Listen to guests' compliments and complaints.

Important skills include Customer Service, Communication, Interpersonal Skills, and ADA Service Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunicationInterpersonal SkillsADA Service Knowledge

Qualifications

Must Be 18+High School Diploma or GEDPass Background and Reference ChecksLift Up to 50 LbsFlexible Hours Including Nights Weekends Holidays

Full job description

  • Event Staff

The Lake Charles Events Center / ASM GLOBAL is currently searching for outstanding individuals to join our team. Our Event Staff positions are fun, flexible, and allow for part time scheduling. The Event Staff position is ideal for anyone with a great customer service attitude and a flexible schedule.

The main duties of the position involve interacting with the public to provide a great experience to those who visit our facility.

Essential Duties and Responsibilities include the following.

Provide the primary level of guest assistance throughout the venue.

  • Required to have a thorough knowledge of building policies and procedures and event requirements.

  • Distribute venue information and updates.

  • Be available to listen to guests' compliments and complaints.

  • Provide ADA services and information to guests with disabilities and the elderly.

  • Make people feel special.

  • Keep floors and aisles clear of obstructions.

  • Reports any suspicious activity to your supervisor.

  • Reports to Event Supervisor in appropriate uniform, for assigned location.

  • Initiate eye contact with guests within 10 feet, smile, and stand straight and tall.

  • Avoid negative body language and show that you are confident and capable.

  • Preforms other related duties as assigned that are specific to the position and by Manager.

Qualifications:

  • Must be at least 18 years old

  • Must have a high school diploma or GED

  • Must be able to pass background and reference checks.

Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Physical requirements include feel and reach with hands and arms, walking, stooping, lifting up to 50 lbs. and standing for extended periods of time.

  • ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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