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Call Center Lead

Bath Planet

Lemoyne, PAJob$600–1,000/wkTracked 2w agoSeen in employer's feed 5 days ago
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At a glance

Compensation
$600–1,000/wk
Location
Lemoyne, PA
Work Authorization
Not specified

Job overview

Focal Point Remodeling seeks an energetic Call Center Lead in Harrisburg, PA to contact homeowners, handle inbound calls, follow scripts, schedule appointments, maintain CRM data, and provide excellent customer service in a fast‑paced office environment.

Skills & qualifications

RequiredNice to have

Skills

CommunicationCustomer ServicePhone SpeakingBasic ComputerData EntryPositive AttitudeDependableGoal‑OrientedMultitaskFast‑Paced Office EnvironmentCRM

Qualifications

Previous Call Center Experience Preferred

Full job description

Call Center Lead$600–$1,000 Per Week + Performance Bonuses | In-Office Position

Location: Harrisburg, PA

Focal Point Remodeling is looking for an energetic and motivated Call Center Lead to join our growing team in Harrisburg, PA.

If you enjoy talking with people, have strong customer service skills, and thrive in a fast-paced office environment, this is a great opportunity to build a rewarding career with one of the fastest-growing bath remodeling companies in the industry.

Why Join Focal Point Remodeling?

  • Earn $600–$1,000 per week, plus performance bonuses

  • In-office position in Harrisburg, PA

  • Paid training provided

  • Career growth opportunities

  • Supportive team environment

  • Help homeowners improve their homes with high-quality remodeling solutions

What You'll Do

  • Contact homeowners to schedule free in-home consultations.

  • Answer inbound calls generated through our marketing campaigns.

  • Follow a proven script while building rapport with customers.

  • Overcome objections and qualify prospective homeowners.

  • Schedule appointments for our sales representatives.

  • Enter and update customer information in our CRM.

  • Confirm appointments and complete follow-up calls.

  • Maintain accurate records and reports.

What We're Looking For

  • Previous call center, customer service, telemarketing, or sales experience preferred.

  • Strong communication and customer service skills.

  • Comfortable speaking with customers over the phone.

  • Basic computer and data entry skills.

  • Positive attitude, dependable, and goal-oriented.

  • Ability to multitask in a fast-paced office environment.

If you're ready to join a growing company where your hard work is recognized and rewarded, apply today and become part of the Focal Point Remodeling team!

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