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Front Desk Agent - Element by Westin Wood Ridge

Briad Hospitality Management LLC

Woodbridge, NJJob$17–19/hrPosted 4mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$17–19/hr
Location
Woodbridge, NJ
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Briad Hospitality Management LLC is hiring a Front Desk Agent - Element by Westin Wood Ridge. The Front Desk Agent at Element by Westin Wood Ridge is responsible for creating a positive first impression for guests. This role involves significant guest interaction and requires a true desire to satisfy the needs of others, working a variety of shifts including days, nights, and mid-shifts.

Key focus areas include Work in fast-paced environment with lots of guest interaction, Demonstrate a true desire to satisfy the needs of others, and Work a variety of shifts - day, night, and mid.

Successful candidates bring High School Diploma. Important skills include Customer Service, Communicate Effectively Over The Telephone, Communicate Courteously Over The Telephone, Communicate Effectively In Person, Communicate Courteously In Person, and English Language Speaking. Preferred (not required): Attention To Detail, Compile Facts And Figures, Briad Systems, and Discerning.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAttention to DetailCompile Facts and FiguresCommunicate Effectively Over the TelephoneCommunicate Courteously Over the TelephoneCommunicate Effectively in PersonCommunicate Courteously in PersonEnglish Language SpeakingEnglish Language ReadingEnglish Language WritingBriad SystemsBriad SoftwareDiscerningIntelligentSelf-AssuredRefinedPersonally EngagedProfessionally InvestedInnovativeHarmoniousModernAccounting Background

Qualifications

Schedule Flexibility for AM/PM ShiftsSchedule Flexibility for WeekendsSchedule Flexibility for HolidaysHigh School Diploma or EquivalentLift, Pull, and Push Moderate Weight (Minimum of 20 Lbs)Customer Service ExperienceLift Luggage Up to 50 PoundsHotel or Related Field Experience

Benefits

Medical Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Marriott - Element- Woodridge, Woodridge, NJ, US

Salary Range: $17.00 To $19.00 Hourly

Hotel Front Desk Agent / Reception

Element by Westin

Wood Ridge, NJ

Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be:

  • Discerning & Intelligent

  • Self-Assured & Refined

  • Personally Engaged & Professionally Invested

  • Able to view Work as a Lifestyle

  • Innovative

  • Harmonious

  • Modern & Fun

Summary of Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

As a Front Desk / Reception Agent, you will:

  • Work in fast-paced environment with lots of guest interaction

  • Demonstrate a true desire to satisfy the needs of others

  • Work a variety of shifts - day, night, and mid

Benefits:

  • Advancement Opportunities - We promote from within!

  • Medical (for Full Time Associates)

  • 401(k)

  • Paid Vacation Time

  • Tuition Reimbursement Program

  • Flexible schedules

  • Teammate Assistance Fund

  • Stability

  • Competitive Wages

  • Fun, Energetic Work Environment

Keys to Success - Candidate Requirements

  • Customer service experience is required, preferably in a hotel or related field

  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays

  • Must have a high school diploma or equivalent

  • An Accounting background is preferred but not required

  • Attention to detail and the ability to compile facts and figures

  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds

  • Ability to communicate effectively and courteously over the telephone and in person

  • Requires strong command of the English language to include speaking, reading and writing

  • In addition to general office equipment, you will regularly operate Briad systems and software

About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center.

Our mission. Create positive lifelong emotional connections with our teammates and our guests.

Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.

Apply today to become a part of the Briad Hotels Family!!

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

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