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Guest Services Leader

Pilot Company (Pilot Flying J)

Inver Grove Heights, MNFull-time$16.5–24.87/hrPosted 1w agoVerified open 5 days ago
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At a glance

Compensation
$16.5–24.87/hr
Location
Inver Grove Heights, MN
Schedule
Full-time
Work Authorization
Not specified

Job overview

Pilot Company (Pilot Flying J) is hiring a Guest Services Leader. Shift Leaders supervise employees and oversee general store operations, ensuring facilities are well‑maintained while delivering excellent customer service in line with PFJ’s quality standards.

Key focus areas include Supervise employees and general store operations, Assist managers with tasks to keep facilities well‑maintained, and Maintain knowledge of store operations and PFJ’s commitment to quality and customer service.

Important skills include Customer Service, Self Motivated, Store Operations Knowledge, Calculator, Computer, and Other Equipment.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSelf MotivatedStore Operations KnowledgeCalculatorComputerOther EquipmentCollaborationInteraction With Multiple Stakeholders

Qualifications

Previous Retail Operations ExperienceFlexible Schedule Nights Days Weekends HolidaysBackground Check Required

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $16.50 - $24.87 / hour

  • Previous experience or working knowledge of retail operations

  • Incredible customer service skills & the ability to help maintain a customer focused culture

  • Must be proficient with a calculator, computer, and other equipment

  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives

  • Must be able to work a flexible schedule of nights, days, weekends, and holidays

  • Background check is required

  • Fuel Discount

  • Nation-wide Medical Plan/Dental/Vision

  • 401(k)

  • Flexible Spending Accounts

  • Adoption Assistance

  • Tuition Reimbursement

  • Flexible Schedule

  • Weekly Pay

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