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Vacation Sales Coordinator (Marriott's Crystal Shores & JW Marriott)

Marriott Vacations Worldwide

Crystal, MNFull-timePosted 5mo agoStill listed 3 days ago

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At a glance

Compensation
No compensation found
Location
Crystal, MN
Schedule
Full-time
Work Authorization
US work authorization required

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Job overview

Marriott Vacations Worldwide is hiring a Vacation Sales Coordinator (Marriott's Crystal Shores & JW Marriott). The Vacation Sales Coordinator assists in providing owners and guests with experiences and events to create memorable vacation memories. This role involves engaging with hotel guests, scheduling sales presentations, and ensuring high levels of service to exceed sales goals. The coordinator uses persuasive techniques to maximize revenue while maintaining guest loyalty.

Key focus areas include Engage with hotel guests at desk locations, Provide elevated customer service, and Schedule sales presentations.

Successful candidates bring Sales Or Customer Service Experience and Ability To Work Flexible Schedule. Important skills include Customer Service, Interacting With Guests, Persuasive Techniques, Welcome And Greet Guests, Anticipate And Address Needs, and Professional Interaction. Preferred (not required): Sales Experience and Concierge Experience.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceInteracting With GuestsPersuasive TechniquesWelcome and Greet GuestsAnticipate and Address NeedsProfessional InteractionPrompt InteractionContribute to Team GoalsSales ExperienceConcierge Experience

Qualifications

Sales ExperienceCustomer Service ExperienceFlexible Schedule Including Weekends and HolidaysBackground and Drug ScreeningReach Overhead and Below the KneesPerform Bending, Twisting, Pulling, and StoopingStand, Sit, or Walk for an Extended Period of Time

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Are you looking for a place where meaningful moments are made together?

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage , you will assist in providing our O wners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled :

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

As a Coordinator Marketing Linkage , a typical day will include:

  • Engag ing with hotel guests at desk locations and providing elevated customer service.

  • Schedul ing sales presentations and managing customer expectations.

  • Provide s the highest level of service to exceed budgeted sales presentations and volume production goals.

  • Ensure s that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.  

Guest Experience and Company Standards :

  • Welcome and greet guests ; anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals .

  • Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage :

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work a flexible schedule to include weekends and holidays.

  • Concierge a nd/or sales experience preferred.

  • Position may require background and drug screening, in accordance with state and local requirements.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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