Service Coordinator
Presbyterian Villages of Michigan
Flint, MIFull-timeSeen 2mo agoSeen in employer's feed 3 days ago
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Job overview
Presbyterian Villages of Michigan is hiring a Service Coordinator. The Service Coordinator assists in assessing and identifying resident and family needs, connecting them with outside resources. This role involves evaluating current conditions and identifying potential needs related to aging, moving in, and moving out. The coordinator helps ensure optimal living by coordinating various services and support programs.
Key focus areas include Initiate and complete assessments by interviewing residents, families, and others, Provide general case management and referral services, and Coordinate communication between residents, family members, medical staff, administrative staff, or regulatory agencies.
Successful candidates bring Two Years Experience In Social Service Delivery and Working Knowledge Of Supportive Services. Important skills include Advocacy, Organization, and Problem-Solving. Preferred (not required): Communication, Comprehension, Interpersonal Skills, and Microsoft Office Suite.
Skills & qualifications
Skills
Qualifications
Full job description
Overview
Summary: Assist in assessing and identifying resident and family needs and outside resources to meet those needs. Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and moving in/moving out.
Responsibilities
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- Initiates and completes assessment, interviewing residents, families and others in order to evaluate current condition and identify current or potential needs and services.2. Provide general case management and referral services3. Coordinate communication between residents, family members, medical staff, administrative staff, or regulatory agencies.4. Coordinate services for optimal living by assisting in the coordination of home care services to enable independent living and aging in place.5. Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy, meals-on-wheels services and transportation.6. Establishes and coordinates volunteer and/or support programs.7. Maintain knowledge of community services and resources available to residents. Establish relationships with local service agencies and providers and continually monitors quality and effectiveness.8. Assists residents with building informal support networks consisting of their residents, family and friends.9. Explain policies, procedures, or services to residents.10. Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.11. Provide training to residents, volunteers and staff on topics such service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc.12. Provide Administration with regular status reports13. Identifies and reports resident violations to appropriate authorities.14. Maintain accurate, complete, updated files (both computer and hard files) on clients, programs and activities15. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.16. Follow established policies and procedures including but not limited to:o Presbyterian Villages policies and procedures.o Safety policies and procedures.o Federal, state and local regulations.17. All other duties as assigned
Qualifications
Education : Minimum degree in social work, psychology or gerontology preferred.
Experience: Two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.
SKILLS/ABILITIES: Good communication, comprehension and interpersonal skills.
Working knowledge of Windows, Microsoft Office Suite and resident software data systems (AASC online, Care Guide, RealPage or similar related systems, etc)
Job Locations US-MI-Flint
Job ID 2026-2560
Category Service Coordination/Housing
Shifts Days
Type Full Time (40+) per week
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