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Logistics Coordinator - Transcon

Expeditors International

Carteret, NJFull-time$48–52K/yrPosted 3mo agoStill listed 5 days ago

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At a glance

Compensation
$48–52K/yr
Location
Carteret, NJ
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Expeditors International is hiring a Logistics Coordinator - Transcon. The Logistics Coordinator ensures the timely and accurate movement of freight and information within the Transcon Department, which handles all domestic transportation. This role involves providing exceptional customer service, collaborating with a team of logistics professionals, and maintaining high service quality for customers within the Expeditors Network.

Key focus areas include Ensure efficient, cost effective and timely cargo movement, Consolidate and route shipments based on profitability and customer expectations, and Coordinate pickups and deliveries of location shipments.

Successful candidates bring Bachelor's Degree. Important skills include Interpersonal Communication, Customer Service, Pro-Active, Organizational Skills, Computer Skills, and Listening.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal CommunicationCustomer ServicePro-ActiveOrganizational SkillsComputer SkillsListeningComprehensionEffective Communication

Qualifications

Bachelor's Degree

Benefits

Paid Time Off
Medical Insurance

Full job description

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department. The Transcon Department is responsible for all domestic transportation (air / ground / intermodal) within the Expeditors Network. In this position, you will join a team of logistics professionals working collaboratively to support our network and deliver the highest quality of service to our customers.

  • Ensure efficient, cost effective and timely cargo movement
  • Consolidate and route shipments based on profitability and customer expectations
  • Coordinate pickups and deliveries of location shipments
  • Ensure accurate and timely data entry into our operational system
  • Follow up on and monitor active shipments for key shipment milestones
  • Use departmental tools (i.e. workflow / activity reports) to execute on daily responsibilities
  • Ensure accurate and timely customer and service provider billing
  • Interact with our customers in coordinating appointments, providing milestone updates and trouble shooting.
  • Contribute to maintain good relationships with service providers, customers and other Expeditors departments/offices
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures are in place and properly documented
  • Meet KPI standards in accordance with the Company’s procedures      
  • Effective manage all communication - timely responses to emails and phone requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
  • Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Available Shifts

Monday - Friday 8:00AM - 5:00PM

Monday - Friday 5:00AM - 2:00PM 

Sunday - Thursday 8:00AM - 5:00PM 

Knowledge/ Skills:

  • Bachelor's degree
  • Interpersonal / Communication
  • Customer Service
  • Pro-active, strong organizational skills.
  • Great computer skills 
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.  

 

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Salary Range: $48000 -$52000

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