SRP Rental Property Coordinator

SRP Rental Property Coordinator

Location:

Mesa, AZ, US

Date: Sep 29, 2026

Requisition ID : 20422

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)

• 401(k) plan with employer matching

• Available your first day: Medical, vision, dental, and life insurance

• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

• Parental leave (up to 4 weeks) and adoption assistance

• Wellness programs (including access to a recreation and fitness facility)

• Short and long-term disability plans

• Tuition assistance for both undergraduate and graduate programs

• 10 Employee Resource Groups for career development, community service, and networking

Summary

This position would be in office 5 days a week and report to the Roosevelt Lake Property, located near the Roosevelt Dam.

***The selected candidate _ideally would reside close to Lake Roosevelt properties to ensure accessibility for operational needs and emergency response. Candidates who reside in Globe, Payson, Miami or close would be preferred.*_**

The SRP Rental Property Coordinator oversees the daily operations for two remote facilities, which include nine lake house rentals, two clubhouses, a general store and a grill. This role manages reservations, coordinating guest services, ensuring property maintenance, and leading/overseeing staff to deliver exceptional customer service and maintain high occupancy rates. The coordinator is also responsible for scheduling house cleanings, handling elevated customer complaints, and maintaining vendor relationships.

What You'll Do

• Reservations Management

• Ensure accurate and timely communication with guests regarding reservations, payments, and special requests.

• Monitor availability and maximize occupancy through effective scheduling.

• Coordinating special events on property

• Oversee invoicing, payment processing, and financial record-keeping.

• Guest Services

• Welcome guests upon arrival and ensure a smooth check-in/check-out process.

• Address escalated guest inquiries, concerns, and complaints promptly and professionally.

• Coordinate with housekeeping to ensure the houses are cleaned and stocked.

• Facility Operations and Retail Sales

• Oversees daily operations by coordinating and scheduling staff, including property assistant and housekeepers.

• Manages inventory, transactions through the POS system, and ensures proper food handling practices.

• Monitor revenue reports, occupancy rates, and financial transactions.

• Monitor expenses and recommend pricing strategies to maximize profitability.

• Property Maintenance

• General landscaping (mowing, trimming, blowing, etc.)

• Maintain and make sure equipment in houses are in good working condition.

• Ability to trouble shoot and fix minor issues in houses and common repairs.

• Coordinate and schedule vendors for extensive maintenance work.

• Conduct regular inspections of rental units and common areas to identify safety, maintenance or cleanliness issues.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

Minimum 6 years proven experience in property management, preferably in vacation rentals or similar settings. Ability to troubleshoot and fix minor issues in clubhouse and vacation homes. Proficient in property management software and office productivity tools. Knowledge of customer service principles and practices.

Additional Requirements and Qualifications

• Excellent communication and leadership skills.

• Attention to detail and strong problem-solving skills.

• Ability to multi-task and manage time effectively.

• Ability to stand and walk for extended periods and lift, carry, and move up to 40 lbs

• Obtain an Arizona Food Handler’s license.

• Ability to Ability to trouble shoot and fix minor issues in houses and common repairs.

• Flexible schedule required, including weekends, holidays, and evenings as needed to accommodate guest and events.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Nearest Major Market: Phoenix