Collection Manager - TL - Lending Collections (EM Recovery)
Patiala, Haryana, IndiaFull-timePosted 5mo agoStill listed 3 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Patiala, Haryana, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Requirements
Credentials this posting asks for.
Job overview
Paytm, a leading Indian mobile payments and financial services company, seeks a Collection Manager to lead collection targets and control collection flow for designated areas. The role involves managing collection officers, monitoring performance, handling legal issues, and ensuring effective communication between creditors and consumers.
Skills & qualifications
Skills
Qualifications
Full job description
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role: Lead the collections target and control collection flow for specified area.
Expectations/ Requirements:
- To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
- Ensured documented feedback.
- Ensure Adequate feet on Street availability/bucket wise /segment wise.
- Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.
- Monitoring performance against set parameters and weekly review with Collection executives.
- Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.
- Support Collection officers in legal /Police issues/Collection Activities.
Superpowers/ Skills that will help you succeed in this role:
- People Management Skills.
- More than 4+ years of relevant experience in Collections role.
- Demonstrated Success and achievement orientation.
- Excellent Communication Skills.
- Negotiations skills - strong bias for driving results in a High performance environment.
- Strong Relationship and Leadership skills.
- Working Knowledge of Computers.
Education: Graduation/ Post Graduation.
You've read the whole posting — now see how you match it.