Weekend Opening or Closing Member Service Representative

Benefits:

• Competitive salary

• Free uniforms

• Opportunity for advancement

• Training & development

Part-Time Weekend Member Service Representative Your responsibilities will include but are not limited to:

Customer Service/Front Desk Activities:

• Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!

• Answer phones in a friendly manner and assist callers with a variety of questions.

• Check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests.

• Respond to member questions and concerns in a timely and professional manner.

• Conduct beverage and/or merchandise purchases on the point-of-sale (POS) system.

• Utilize POS system to assist with new memberships, change of address, and billing or payment questions.

Club Cleanliness and Maintenance:

• You may be responsible for Opening and/or Closing on time.

• Go above and beyond to keep the front desk area and lobby clean and orderly.

• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.

• Follow designated cleaning schedule, preform walk arounds.

• Regular restroom and wet area cleaning and stocking. Qualifications:

• 6-12 months of Customer Service experience is preferred. High school diploma/GED equivalent required.

• Must be 18 years of age or older.

• Above average computer proficiency with an eye for accuracy.

• Punctuality and reliability are a must.

• Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding the member and team’s expectations.

Physical Demands/Requirements:

• Continuous standing and/or walking during shift.

• Continuous interactions with members on the phone and in person.

• Must be able to lift up to 75 lbs.

• Will encounter toxic chemicals (ph.-balanced cleaning supplies) daily.

Why you should join the Planet Fitness team!

• Planet Fitness’s mission is to create a healthier planet. As a Planet Fitness team member, you contribute to changing people’s lives every day

• Work hard and play hard with an amazing group of talented, dynamic team members.!

• Free Black Card Membership

• Flexible scheduling

• Training and uniforms provided

• Continuous paid training.

• Additional Hours and Advancement available