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At a glance
Job overview
MaidPro is hiring an Office Assistant. MaidPro is looking for a dependable, organized and flexible hybrid Office Assistant/Cleaning Professional to provide office support and residential cleaning. The role involves handling phone calls, emails and texts, scheduling and dispatch, communicating with clients, maintaining records and supplies, and performing cleaning assignments in the field while transitioning between administrative and hands‑on duties.
Key focus areas include Answer incoming phone calls, texts, and emails in a professional and timely manner, Assist clients with scheduling, service updates, questions, and concerns, and Follow up with prospective clients and support sales efforts.
Successful candidates bring Must Be 21+ and Administrative Experience. Important skills include Communication, Customer Service, Basic Computer Skills, Organization, Basic Computer, and Organized. Preferred (not required): Bilingual English Spanish, Dependability, Detail Orientation, and Multitasking.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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Company parties
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Free food & snacks
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Free uniforms
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Bonus based on performance
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Dental insurance
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Health insurance
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Opportunity for advancement
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Paid time off
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Training & development
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Vision insurance
Position Overview
We are looking for a dependable, organized, and flexible Hybrid Office Assistant / Cleaning Professional to join our team. This position combines office support and residential cleaning responsibilities.
This is a hybrid role with mornings spent working in the office and afternoons working in the field as a Cleaning Professional. The ideal candidate is comfortable transitioning between administrative responsibilities, client communication, scheduling, and hands-on residential cleaning.
Primary Responsibilities
Office Responsibilities:
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Answer incoming phone calls, texts, and emails in a professional and timely manner
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Assist clients with scheduling, service updates, questions, and concerns
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Follow up with prospective clients and support sales efforts
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Communicate with clients regarding arrivals, delays, reschedules, cancellations, and schedule changes
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Assist with daily scheduling, dispatch, and route coordination
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Follow up with clients after services to ensure satisfaction and maintain strong customer relationships
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Enter detailed notes and maintain accurate client and employee records
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Provide support to cleaning teams and assist with daily operational needs
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Maintain inventory of office and cleaning supplies
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Keep the office organized, professional, and running efficiently
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Assist management with special projects and additional administrative tasks as needed Cleaning Responsibilities:
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Transition from office duties to residential cleaning assignments in the afternoon
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Perform professional residential cleaning services according to MaidPro standards and procedures
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Follow cleaning checklists and client-specific instructions
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Provide friendly, professional service while working in clients' homes
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Maintain cleaning supplies and equipment
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Communicate with the office regarding schedule changes, client concerns, or other issues while in the field Qualifications
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Must be at least 21 years old
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Comfortable working both in an office environment and performing residential cleaning
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Strong communication and customer service skills
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Comfortable speaking with prospective clients and discussing services
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Sales, customer service, office, dispatch, or administrative experience preferred
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Professional cleaning experience is a plus, but not required — we provide training
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Organized, dependable, detail-oriented, and able to multitask
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Able to work independently and transition between office and field responsibilities
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Basic computer skills required
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Bilingual (English/Spanish) is a plus but not required
You've read the whole posting — now see how you match it.