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Customer Service - Self Storage Manager

Public Storage

Peabody, MAFull-timePosted 2mo agoStill listed 2 days ago

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At a glance

Compensation
No compensation found
Location
Peabody, MA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver’s License

Job overview

Public Storage is hiring a Customer Service - Self Storage Manager. The Property Manager works independently across multiple self‑storage sites, assessing customer storage needs, recommending solutions, and handling sales of packing supplies while maintaining unit readiness and financial accuracy.

Key focus areas include Work independently at multiple locations, Assess customer storage needs and suggest solutions, and Sell packing and moving supplies.

Important skills include Customer Service, Sales, Storage Needs Assessment, Suggestive Selling, Cash Drawer Auditing, and Bank Deposits.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSalesStorage Needs AssessmentSuggestive SellingCash Drawer AuditingBank DepositsCollection CallsLift 35 PoundsOutdoor WalkingStair ClimbingDoor OpeningHousekeepingSweeping MoppingGrounds Maintenance

Qualifications

Customer Service Sales ExperienceValid Driver’s LicenseOwn VehicleAbility to Lift 35 PoundsAbility to Walk OutdoorsAbility to Climb StairsAbility to Open Large DoorsAbility to Perform Cleaning

Full job description

  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside

  • We assess customer storage needs and make suggestions, including selling packing and moving supplies

  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

  • Auditing cash drawers and making bank deposits are part of the daily business

  • We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds

  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now  for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

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