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PRACTICE MANAGER

Calvert Memorial Hospital

Prince Frederick, MDJobPosted 4mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Prince Frederick, MD
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Clinical CertificationsUnexpired, Unsuspended Driver's License

Job overview

Calvert Memorial Hospital is hiring a PRACTICE MANAGER. The Practice Manager is responsible for the effective and efficient operation of assigned physician outpatient practices. This role involves facilitating and supervising all activities including scheduling, registration, clinical operations, medical records, revenue cycle, accounts receivable, financial controls, and staffing. The manager ensures desired clinical outcomes, superior patient experience, compliance, and an appropriate environment of care. They are also responsible for reporting and communicating clinical, operational, and financial outcomes to staff, providers, and management.

Key focus areas include Oversee clinic scheduling, registration, and clinical operations, Manage medical records and revenue cycle processes, and Control accounts receivable and financial reporting.

Successful candidates bring High School Diploma, 3+ Years Customer Service, and 3+ Years Administrative Experience. Important skills include Scheduling, Registration, Clinical Operations, Medical Records, Revenue Cycle, and Accounts Receivable.

Skills & qualifications

RequiredNice to have

Skills

SchedulingRegistrationClinical OperationsMedical RecordsRevenue CycleAccounts ReceivableFinancial ControlsStaffingReportingCommunicationWork Under PressureMinimal SupervisionRespond to Changing DemandsInitiativeMedical TerminologyInsurance PracticesHealthcare OperationsComplianceAccounts PayablePayrollHuman Resources Policies and ProceduresTeam WorkplaceWork Effectively as a Team MemberDiplomacyConfidentialityTactPrioritize and Organize TasksDelegateSuperviseTime ManagementIntermediate Computer SkillsMicrosoft OfficeOutlookMicrosoft WordExcelPower PointElectronic Health Record

Qualifications

High School DiplomaUnexpired, Unsuspended Driver's License3 Years Customer Service, Administrative, or Clinical Support and Supervisory ExperienceUnit-Specific and Hospital CompetenciesMandatory LearningClinical CertificationsUndergraduate or Certificate-Level Coursework in Health or Business Administration-Related FieldBachelor's Degree in Related Fields

Full job description

  • JOB DESCRIPTION DETAILS

  • Job Summary :

  • Responsible for effective and efficient clinic operations. Facilitates and supervises all activities of the physician outpatient practice(s) assigned including scheduling, registration, clinical operations, medical records, revenue cycle, accounts receivable, financial controls, and staffing while ensuring desired clinical outcomes, superior patient experience, compliance and appropriate environment of care. Responsible for and displays attention to detail in reporting and communication of clinical, operational and financial outcomes to staff, providers and management as appropriate.

  • Education :

  • Requires minimum of high school diploma. Some undergraduate or certificate-level coursework preferably in health or business administration-related field, or Bachelor’s degree in related fields preferred.

  • Registration/Certification/Licensure :

  • Unexpired, unsuspended driver’s license required if incumbent will be required to drive as part of their routine job duties.

  • Experience :

  • Requires a minimum of 3 years of customer service, administrative, or clinical support and supervisory experience, preferably in ambulatory care or physician practice setting. Supervisory experience may include official or unofficial roles with exposure to management assignments where leadership skillset is evident.

  • Other Requirements :

  • Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.

  • Ability to work well under pressure with minimal supervision, flexibly respond to changing demands and demonstrate initiative to meet organizational objectives.

  • Knowledge of medical terminology, insurance practices, healthcare operations, compliance, accounts payable, payroll and human resources policies and procedures.

  • Possesses commitment to a team workplace and ability to work effectively as a team member with providers, peers, support departments, leadership, vendors, and staff.

  • Demonstrates high degree of diplomacy, confidentiality and tact when interacting with patients, families and care-takers such that their care and experience expectations are consistently met.

  • Ability to prioritize and organize tasks, delegate, supervise and exercise time management skills over assigned tasks and goals.

  • Intermediate computer skills required, including Microsoft Office (Outlook, Word, Excel, Power Point) and experience with Electronic Health Record.

  • Requires the ability to drive as part of routine job duties

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