Assistant Bakery Manager (Events Supervisor)
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At a glance
Job overview
Insomnia Cookies is hiring an Assistant Bakery Manager (Events Supervisor). Insomnia Cookies seeks an outgoing Assistant Bakery Manager (Events Supervisor) for its flagship CookieLab in South Philadelphia, overseeing event space operations, supervising staff, driving sales, and supporting store success while delivering a guest‑centric experience.
Key focus areas include Head supervise all events at The Space and conduct weekly showings for potential clients, Lead CookieLab and Wharton St store as Manager‑on‑Duty when General Manager is absent, and Hire, train, develop, and retain great talent.
Successful candidates bring 2+ Years Restaurant And/Or Retail Management Experience, 1+ Year Restaurant Or Store Trainer Experience, and 1 Year Prior Experience Managing An Event Space. Important skills include Customer Service, Organizational, Time Management, Accountability, Fostering Growth, and Cultivating A People Centric Sales Culture.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
CookieLab is Insomnia Cookie’s experiential concept store designed to let Insomniacs (our Customers) peek inside our creative process and do some “cookievation” of their own! Located in the Italian Market neighborhood of South Philly, our store is part science lab, part speakeasy, part event space and is a unique experience unlike no other. Presently we are seeking a guest-centric, outgoing Assistant Bakery Manager (Events Supervisor) to join our flagship property and help continue our growth and success.
Comp & Sweet Position Perks:
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Pay rate: $21-23/hr + percentage of sales on all food and beverages sold at an event that you execute in CookieLab/The Space.
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a $25.00 per month cellphone data plan stipend.
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excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
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401K with contribution match.
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2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
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Enrollment in our Cookie College learning/training platform.
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free cookies, awesome swag and so much more!
Job Duties & Position Focus:
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Head Supervisor for all events that are held at The Space and conduct weekly event space showings to potential clients looking to book it out.
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Lead CookieLab and Wharton St store's success as the Manager-on-Duty during scheduled days when General Manager is not present.
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Hire, train, develop, and retain great talent.
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Drive B2B and community sales opportunities.
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Support General Manager with ordering, inventory control and scheduling.
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Maintain organization of all equipment, freezers, prep areas, and dry storage.
What we seek:
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2+ years of restaurant and/or retail management experience
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1+ year of experience as a restaurant or store trainer
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1 year of prior experience with managing an event space
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Experience leading a team of 20+ employees
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Strong Customer Service skill set and experience
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Excellent organizational and time management
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Ability to work evening shifts and weekends
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Ability to hold team members accountable while fostering growth
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Experience in cultivating a people centric sales culture
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Proficiency in computer skills including e-mail, Word, Excel, etc
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
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