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Retail Customer Service Specialist

Momentum Solar

SOUTH PLAINFIELD, NJFull-time$15/hrPosted 7mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$15/hr
Location
SOUTH PLAINFIELD, NJ
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Momentum Solar is hiring a Retail Customer Service Specialist. Momentum Solar is seeking a Retail Customer Service Specialist to join their growing Retail Rehash Team. This role involves reaching out to homeowners engaged at retail locations to confirm appointments with Solar Specialists. The ideal candidate will ensure customer satisfaction, establish rapport, and effectively handle objections to create a positive experience.

Key focus areas include Consult with customers to ensure complete satisfaction and convey the value of their time with the Solar Specialist., Establish rapport with clients quickly using a professional manner., and Effectively overcome and handle objections..

Successful candidates bring Call Center Experience, Appointment Scheduling Experience, and Sales Experience. Important skills include Consulting, Establishing Rapport, Overcoming Objections, Creating Positive Client Experience, Professional Demeanor, and Excellent Communication Skills. Preferred (not required): Willingness To Be Mentored and Eagerness To Learn.

Skills & qualifications

RequiredNice to have

Skills

ConsultingEstablishing RapportOvercoming ObjectionsCreating Positive Client ExperienceProfessional DemeanorExcellent Communication SkillsStrong Work EthicAmbition to SucceedWillingness to Be MentoredEagerness to Learn

Qualifications

Prior Call Center ExperiencePrior Appointment Scheduling ExperiencePrior Sales ExperiencePrior Customer Service Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Retail Customer Service Specialist

Department:RETAIL LEAD GEN

Location:SOUTH PLAINFIELD, NJ

Retail Customer Service Specialist

Location: New Jersey

Who We Are:

A 2022 Best Places to Work and TOP CEO Award Winner, Momentum Solar has become the fastest growing and top residential solar company in the nation, redefining solar energy. Momentum-s team culture has often been described as a fast-growing family of ambitious, performance-driven people. Most of our employees love to maximize teamwork, communication, and fun, which truly embodies the -work hard, play harder- culture. We believe in saving the planet. WE BELIEVE IN SOLAR!

Job Overview:

We are currently hiring exceptional Retail Rehash Associates to be part of our growing Retail Rehash Team. Momentum Solar's amazing Retail Rehash team will reach out to all Homeowners we had engaged at our Retail locations and confirm (rehash) the appointment that had been placed on the calendar.

  • $15 per hour plus monthly bonus potential

  • Paid training

  • Benefits: Health, dental, vision, 401K and MORE

Requirements:

  • Consulting with our customers to ensure their complete satisfaction and understanding the value of their time with our Solar Specialist.

  • Have a professional manner and be an expert at establishing rapport with clients quickly.

  • Effectively overcome and handle objections

  • Create a positive experience for all clients

Qualifications:

  • Prior Call Center, Appointment Scheduling, Sales, or Customer Service experience.

  • A professional demeanor and excellent communication skills

  • Strong work ethic and ambition to succeed

  • Willing to be mentored and eager to learn

  • Full-time - Part time available

Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Work Location: South Plainfield, NJ 07080

For those with the right drive and determination, we offer unmatched training and unparalleled opportunity to grow your career!

Momentum Solar is an equal opportunity employer.

Look at us on Glassdoor, Facebook, Instagram, LinkedIn

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