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Spa Associate

Hand & Stone Massage and Facial Spa

Bellmore, NYFull-timePosted 6y agoStill listed 4 days ago

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At a glance

Compensation
No compensation found
Location
Bellmore, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Associate. Hand and Stone Massage and Facial Spa is seeking a Spa Associate to ensure an outstanding customer experience. This role involves providing excellent customer service, welcoming guests, managing appointments, and promoting health and wellness benefits of massage therapy. The associate will also maintain a professional work environment and contribute to a positive team atmosphere.

Key focus areas include Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards and upgrades.

Important skills include Customer Service, Answer Phones, Book Appointments, Sell Memberships, Sell Gift Cards, and Sell Upgrades.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAnswer PhonesBook AppointmentsSell MembershipsSell Gift CardsSell UpgradesFiling ProceduresFile MaintenancePromote Health/Wellness BenefitsProfessional Work EnvironmentClean Work EnvironmentPositive AttitudeEnergetic AttitudeTeam PlayerMicrosoft OfficeSpa SoftBasic Accounting PrinciplesCommunicationHandle Stressful Situations ProfessionallyMultitask With Ease

Qualifications

Excellent Personal Appearance

Benefits

Medical Insurance

Full job description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What’s in it for you?

  • Hourly wage plus commissions and bonuses

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Contests

Job Requirements:

  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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