GTM Strategy & Operations - NY, Headquarters
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At a glance
Job overview
Capsule is hiring a GTM Strategy & Operations - NY, Headquarters. Capsule, a digital pharmacy, seeks a GTM Strategy & Operations professional to own partnerships, build systems, and drive AI‑enabled go‑to‑market initiatives, collaborating across sales, product, and operations to accelerate growth and product utilization.
Key focus areas include Own the full lifecycle of strategic partnerships with provider groups, Analyze partnership performance and translate insights into actions, and Design AI‑enabled GTM workflows and processes.
Successful candidates bring 2-8+ Years Management Consulting Experience, 2-8+ Years Client Services Experience, and 2-8+ Years Healthcare Technology Experience. Important skills include Build Trust, Clear Communication, Thrive In Ambiguity, Artificial Intelligence, and Resourcefulness. Preferred (not required): Healthcare and Healthcare IT.
Skills & qualifications
Skills
Qualifications
Full job description
GTM Strategy & Operations - NY, Headquarters Address 127 West 30th Street, New York, NY, 10001, US Compensation $110,000.00 - $175,000.00/year Schedule Full time Job Type Permanent Description About Capsule
Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. Capsule is the largest digital pharmacy in the U.S. and has raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best.
The role
Capsule recently launched an AI-powered platform embedded inside physician practices with an immediate positive market response. Live in thousands of provider offices across the country, we're rapidly scaling to meet demand - and we’re just getting started.
As part of the GTM team, you’ll own select partnerships end to end. You'll sit at the intersection of sales, partner success, product, and operations - turning every touchpoint with provider practices into learnings for our team and an opportunity to build trust and credibility with the partner and drive product utilization. This is a high-ownership role from day one. You won't just support the work - you'll own and drive it. You’ll build the systems and infrastructure that power the company’s GTM strategy for this product and enable our team to hit ambitious goals.
What you'll do
Own the full lifecycle of strategic partnerships with provider groups
Analyze partnership performance, adoption, patient experience, and more - and translate insights into actions that improve your impact and your partners’ success
Design how we use AI across our GTM motion - you'll identify, build, and own the workflows and processes that make the whole team faster and smarter
Build trusted relationships with our partners at all levels - C-Suite, doctors, frontline staff - you'll travel to be in the room where decisions happen and to represent the product externally as needed
Be the voice of the partner internally - surface insights and feedback that shape product, operations, and go-to-market decisions
Who you are (hiring a range of experience levels)
2 - 8+ years of experience in management consulting, client services, financial services, healthcare technology, and/or fast-growing startup
You're ambitious, want to have a high impact career, and are energized by building - you don't wait to be told what to do, you find the problem and solve it
You build trust quickly and communicate clearly at every level - from staff to C-suite
You thrive in ambiguity, move fast, and find a way
You think about AI constantly. You are energized by its ability to transform how we work and superpower us all. You are resourceful in figuring out how to use it to drive to team goals faster.
Healthcare or healthtech experience a plus - not required
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