Spa Receptionist

Hand & Stone Massage and Facial Spa

Windermere, FLFull-time$14–16/hrPosted 3y agoVerified open 1w ago

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At a glance

Compensation

$14–16/hr

Location

Windermere, FL

Schedule

Full-time

Work Authorization

Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Receptionist. Hand & Stone Massage and Facial Spa in Windermere, FL is seeking a Spa Receptionist who will serve as a critical link to ensure outstanding customer experiences, leveraging strong customer service, sales, and organizational skills while working flexible hours.

Key focus areas include Meet membership sales goals, Demonstrate detailed knowledge of service menu, and Provide excellent customer service to members and guests and build lasting relationships.

Successful candidates bring Must Be 18 Years Old Or Older. Important skills include Membership Sales, Customer Service, Relationship Building, Flexible Hours, Communication, and Positive Attitude.

Skills & qualifications

RequiredNice to have

Skills

Membership SalesCustomer ServiceRelationship BuildingFlexible HoursCommunicationPositive AttitudeEnergetic AttitudeAnswering PhonesScheduling AppointmentsFiling DocumentsOrganizational SkillsAttention to DetailTeam PlayerWorking Independently

Qualifications

Must Be 18 Years Old or Older

Full job description

Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Southwest Orlando, is seeking a Spa Receptionist. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding ! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! Responsibilities:

Meet membership sales goals
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.

• Contests - do you want to put your sales skills to the test? See what we have in store!

• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

• Ongoing Training - We are ALWAYS learning and improving.

• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards? Qualifications:

Must be 18 years old or older
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision

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