Wireless Retail Sales Associate Amarillo TX
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At a glance
Job overview
RED LION MOBILITY LLC is hiring a Wireless Retail Sales Associate Amarillo TX. The Wireless Retail Sales Associate engages customers, presents telecommunications products and services, and identifies customer needs to recommend suitable packages. This role involves meeting sales goals, providing a positive customer experience, and collaborating with team members to contribute to a performance-driven culture. The associate will work in retail stores, helping residential customers connect to essential services.
Key focus areas include Engage customers and present telecommunications products and services proactively, Sell mobile, internet, cable, TV, and related support services, and Identify customer needs and recommend the right products or service packages.
Successful candidates bring High School Diploma Or GED, Flexible Schedule Availability, and Ability To Stand For Extended Periods. Important skills include Proactive Customer Engagement, Telecommunications Product Knowledge, Sales, Identify Customer Needs, Upselling, and Cross-selling. Preferred (not required): Big-box Retail Experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Wireless Retail Sales Associate Amarillo TX
Overview
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.
Who We Are
We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Key Responsibilities:
Sales & Product Knowledge
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Engage customers and present telecommunications products and services proactively.
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Sell mobile, internet, cable, TV, and related support services.
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Identify customer needs and recommend the right products or service packages.
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Upsell and cross-sell products to maximize sales opportunities.
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Meet or exceed individual sales goals, commission goals, and store performance expectations.
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Explain products, services, pricing, and promotions clearly to customers.
Customer Experience
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Provide a positive, professional, and solution-focused customer experience.
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Build customer relationships and create long-term brand loyalty.
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Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Team & Organizational Success
- Collaborate with team members and contribute to a supportive, performance-driven culture.
Requirements
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Must have a high school diploma or GED.
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Must be comfortable proactively approaching walk-in customers, explaining plans and promotions clearly, and handling customer objections.
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Must be able to build repeat-customer relationships and maintain long-term brand loyalty.
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Must be able to work a flexible schedule, including evenings, weekends, and holidays.
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Must be able to stand for extended periods of time and lift up to 35 lbs.
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Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
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At least 1 year of customer-facing sales experience selling products or services is preferred.
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Wireless, mobile, cable, internet, telecommunications, big-box retail, and experience selling upgrades or add-ons are strongly preferred.
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Eligibility to work in the United States is a plus.
Benefits
Perks & Benefits
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Medical, Dental, Vision, and 401(k)
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Paid training and onboarding
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Monthly commission opportunities
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Internal promotion and advancement opportunities
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Employee growth and rewards programs
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Annual all-expenses-paid trip opportunity for top performers
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