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Concierge

Auberge Resorts Collection

Washington, CTFull-timeNo compensation foundPosted 1mo agoVerified open 6 days ago

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At a glance

Compensation
No compensation found
Location
Washington, CT
Schedule
Full-time
Work Authorization
Not specified

Job overview

Auberge Resorts Collection is hiring a Concierge. Auberge Resorts Collection is seeking a knowledgeable and enthusiastic Concierge to assist guests with inquiries, reservations, and recommendations. The role requires excellent communication skills, attention to detail, and a passion for hospitality to enhance guest stays.

Key focus areas include Greet guests upon arrival and provide information about hotel amenities, Assist guests with restaurant reservations, transportation arrangements, and local attractions, and Provide recommendations for dining, shopping, and entertainment options.

Successful candidates bring Customer Service Experience. Important skills include Communication Skills, Attention To Detail, Hospitality, Interpersonal Skills, Knowledge Of Local Attractions, and Knowledge Of Restaurants.

Skills & qualifications

RequiredNice to have

Skills

Communication SkillsAttention to DetailHospitalityInterpersonal SkillsKnowledge of Local AttractionsKnowledge of RestaurantsKnowledge of Transportation OptionsOrganizational SkillsMultitaskMicrosoft OfficeReservation Management Software

Qualifications

Previous Customer Service ExperienceFlexible Schedule

Full job description

We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality

  • Greet guests upon arrival and provide them with information about the hotel's amenities and services

  • Assist guests with restaurant reservations, transportation arrangements, and local attractions

  • Provide recommendations for dining, shopping, and entertainment options

  • Handle guest inquiries and resolve any issues or concerns promptly and professionally

  • Maintain a neat and organized concierge desk and lobby area

  • Collaborate with other hotel departments to ensure guest satisfaction

  • Previous experience in a customer service role, preferably in a hotel or hospitality environment

  • Excellent communication and interpersonal skills

  • Knowledge of local attractions, restaurants, and transportation options

  • Strong organizational skills and the ability to multitask

  • Proficiency in Microsoft Office and reservation management software

  • Flexible schedule, including evenings, weekends, and holidays About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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