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Food and Beverage Supervisor - Gavel Coffee Shop

Auberge Resorts Collection

Napa, CAFull-time$30/hrPosted 1mo agoVerified open 6 days ago

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At a glance

Compensation
$30/hr
Location
Napa, CA
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Current Food Handler’s CardRBS Training

Job overview

Auberge Resorts Collection is hiring a Food and Beverage Supervisor - Gavel Coffee Shop. The Coffee Shop Supervisor at Gavel will lead the barista team daily, supporting them in all duties and emphasizing guest satisfaction. This role involves opening and closing duties, managing inventory, placing orders, and overseeing DOH guidelines. The supervisor will be crucial in creating an efficient and smooth operation, ensuring positive customer interactions and consistent quality coffee service.

Key focus areas include Provide coaching and training to the barista team., Ensure all SOP’s are abided by on a daily basis., and Ensure customers have positive interactions and are served delicious coffee..

Successful candidates bring Current Food Handler’s Card, RBS Training, and Supervisor Experience. Important skills include Customer Service, Lead By Example, Communicate Effectively, Basic Computer Skills, Attention To Detail, and Multitask. Preferred (not required): Coaching, Guest Satisfaction, Inventory Management, and Placing Orders.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceLead by ExampleCommunicate EffectivelyBasic Computer SkillsAttention to DetailMultitaskWell OrganizedExcel in Fast-Paced EnvironmentTeam-OrientedInitiativeFollow ThroughCoachingTrainingGuest SatisfactionInventory ManagementPlacing OrdersDOH GuidelinesSOP AdherenceService StandardsMerchandisingCleanliness StandardsPrepare CoffeeEspresso MachinePour OverPrepare Food ItemsProactiveClear CommunicationConcise Communication

Qualifications

Current Food Handler’s CardRBS Training1 Year Supervisor ExperiencePrevious Hospitality ExperienceHigh School Diploma or Equivalent

Full job description

Join our team as Coffee Shop Supervisor and become one of the authors of our story.

The  Supervisor of Gavel will lead the team of baristas on a daily basis. They will support the team in all duties and emphasize guest satisfaction.  These individuals will be responsible for opening and closing duties, as well as managing inventory, placing orders when needed, and overseeing DOH guidelines.  The supervisor will be key to efficiently and effectively creating a smooth operation. 

Key Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

  • Provide coaching and training to the barista team. 

  • Ensures all SOP’s are abided by on a daily basis. 

  • Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards

  • Follows and directs the team on all service standards, merchandising and cleanliness standards.

  • Prepare quality coffee and non-coffee beverages with the use of an espresso machine, pour over  and other equipment as needed. Prepares food items according to recipes. 

  • Ensures guests are served quickly, courteously, and efficiently. 

  • Ensures that team members are trained on products at the shop and can discuss the 

  • Be proactive within the team to anticipate needs, prevent problems, and maintain smooth operations

  • Help keep the coffee shop clean and beautiful space

  • Have clear and concise communication with the service and management team. 

  • Answer any questions that the guest may have concerning any items from the counter. 

  • Be a guide to the guest. 

  • Confirm that  items are always stocked in the shop.

The starting range for this position is $30.00 per hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Required Qualifications

  • Current Food Handler’s Card (within 30 days of Hire)

  • RBS Training Required (within 30 days of Hire)

  • 1 year of previous supervisor experience.

  • Demonstrates the ability to lead by example, communicate effectively, and provide excellent customer service

  • Basic computer skills are required. 

  • Must have attention to detail, the ability to multitask, and be well organized.

  • Ability to excel in a fast-paced environment

  • Team-oriented

  • Initiative & follow through

Preferred Qualifications

  • Needs to have previous hospitality experience. 

  • Education: Have a minimum of a high school diploma or equivalent.

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.  While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.  With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. 

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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