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Medical Receptionist/Physical Therapy Technician

U.S. Physical Therapy

West Bloomfield Charter Township, MI · HybridFull-timePosted 3mo agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
West Bloomfield Charter Township, MIHybrid
Schedule
Full-time
Work Authorization
Not specified

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Job overview

U.S. Physical Therapy is hiring a Medical Receptionist/Physical Therapy Technician. U.S. Physical Therapy is seeking a motivated and friendly team member to join their outpatient orthopedic clinic in West Bloomfield, MI. This hybrid position combines front desk duties with hands-on rehab aide support, ensuring the clinic runs smoothly. The role involves patient interaction, administrative tasks, and assisting physical therapists with patient care.

Key focus areas include Greet patients and deliver excellent customer service, Answer phones, schedule appointments, and manage patient flow, and Verify insurance, update charts, and maintain electronic medical records.

Successful candidates bring High School Graduate. Important skills include Customer Service, Telephone Skills, Medical Software, Flexibility With Work Hours, Attention To Detail, and Time Management. Preferred (not required): Microsoft Word.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTelephone SkillsMicrosoft WordMedical SoftwareFlexibility With Work HoursAttention to DetailTime ManagementOrganizational SkillsTeam Player Attitude

Qualifications

High School Graduate or Equivalent1+ Years of Medical Front Office Experience

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) Match

Full job description

Company Description

Advanced Physical Therapy has proudly served the Metro Detroit area for over 27 years. We provide high‑quality, hands‑on, personalized care with treatment plans tailored to each patient’s unique needs. Our team is dedicated to patient education, strong communication, and helping every individual achieve the best possible outcome.

Come join our caring team of clinical experts.

Job Description

We are looking for a motivated, friendly team member to join our fun and energetic outpatient orthopedic clinic. This hybrid position combines front desk duties with hands‑on rehab aide support to keep our clinic running smoothly.

Responsibilities:

  • Greet patients and deliver excellent customer service

  • Answer phones, schedule appointments, and manage patient flow

  • Verify insurance, update charts, and maintain electronic medical records

  • Collect and post patient payments; handle general administrative tasks

  • Assist physical therapists with patient care and exercises

  • Apply hot/cold packs and prepare treatment areas

  • Clean, organize, and maintain therapy equipment and clinic spaces

Qualifications

  • High school graduate or equivalent

  • 1+ years of previous medical front office experience preferred

  • Excellent telephone skills and proficiency in Word and Excel

  • Experience with medical software preferred

  • Flexibility with work hours and availability

  • Attention to detail with great time management and organizational skills

  • Team player attitude with an energetic focus on excellent customer service

Additional Information

  • Full-time Benefits: Medical, Vision, Dental, PTO, Holidays, etc

  • 401k

  • Multiple opportunities for professional development, specialization, and leadership

  • Employee discount plans

  • Employee Assistance Program (EAP)

  • Family-friendly work environment

  • Investment from a company that wants you to succeed and thrive

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]

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