Director, Enterprise Architecture

Boston

Full time

R08453

Ready to help us transform healthcare? Bring your true colors to blue.

About the Role:

The Director of Enterprise Architecture is a senior technology leader responsible for defining and driving the overall technology strategy and architectural vision for Blue Cross Blue Shield of Massachusetts, with a focus on healthcare-specific systems, data, and regulatory requirements. This role is pivotal in ensuring our technology landscape is modern, scalable, and secure while enabling high-quality care and experience for our consumers. Your mission is to lead a team of architects to create and govern an enterprise architecture that aligns technology with our strategic business goals, drives digital transformation, and ensures compliance with all healthcare regulations.

This role is eligible for our Flex Persona. For candidates local to our Boston, MA and Hingham MA offices.

Your Day to Day:

• Develop, communicate, and govern the enterprise architecture strategy, vision, and roadmap, ensuring its alignment with business goals and healthcare regulations (e.g., HIPAA).

• Lead and manage a team of architects, fostering a culture of innovation, collaboration, and continuous learning.

• Lead the development and maintenance of the target state architecture for the organization, creating a clear roadmap to transition from the current state to the future state.

• Define and enforce standards for all architecture artifacts, including models, diagrams, and documentation, to ensure consistency and clarity across the enterprise.

• Establish and oversee the Architecture Review Board and other governance processes to ensure all projects comply with architecture standards, policies, and procedures.

• Identify and evaluate emerging technologies and trends in healthcare, including Generative AI, Interoperability, and personalized experience, and develop strategies for their adoption.

• Partner with senior leaders to understand strategic drivers and translate them into actionable architectural designs and technology solutions.

• Drive technology lifecycle management, from evaluation and selection of new technologies to the rationalization and retirement of legacy systems.

• Ensure architecture quality and compliance by conducting regular reviews, security audits, and risk assessments.

• Develop and manage the architecture budget and resource allocation, ensuring effective use of resources and analyzing the ROI of technology investments.

• Prepare and deliver executive-level presentations on technology strategy, architectural initiatives, and their business impact to both technology and business leadership.

We’re Looking For:

Healthcare Technology Strategy

• Deep expertise in creating and executing enterprise-wide technology strategies with a specific focus on healthcare systems, data, and regulatory needs.

• Proven experience in developing and implementing comprehensive enterprise architecture frameworks (e.g., TOGAF) that integrate business, information, and technology.

• A strategic mindset with the ability to connect technology initiatives to long-term business value in a healthcare payer context.

Technology Leadership & Governance

• Extensive experience leading architecture review boards and governance processes to ensure compliance with standards and regulations like HIPAA.

• Strong knowledge of modern technology stacks, cloud platforms (AWS, Azure, GCP), and contemporary architectural patterns (e.g., microservices, APIs).

• Demonstrated ability to lead, mentor, and develop a high-performing team of senior architects with expertise in healthcare.

• Establish and operationalize a Technology Executive Council to drive strategic technology alignment and decision-making across the enterprise.

Cross-Functional Collaboration & Influence

• Exceptional ability to build relationships and influence senior executives, cross functional leaders, stakeholders, and external partners.

• Proven skills in stakeholder management, with the ability to articulate complex technical concepts to non-technical and business audiences.

• Experience driving significant digital transformation initiatives related to member engagement, provider collaboration, and population health management.

Financial Acumen & Value Measurement

• Proven experience in developing and managing departmental budgets, resource allocation, and financial planning for technology investments.

• Demonstrated ability to create and manage frameworks for measuring the business value, ROI, and Total Cost of Ownership (TCO) of technology initiatives.

• Experience in providing financial analysis and business case development for major technology decisions to support executive-level approvals.

What You Bring:

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master’s degree in Business or Healthcare Administration is preferred.

• 12+ years of experience in enterprise architecture or IT leadership, with a focus on the healthcare industry.

• 5+ years of experience in a senior leadership and people management capacity.

• Strong understanding of healthcare-specific systems and data, including EHRs, claims processing systems, and member engagement platforms.

• Deep familiarity with healthcare regulations & mandates, including HIPAA, HITECH, CMS Interoperability.

• Certifications in enterprise architecture frameworks (e.g., TOGAF) are strongly preferred; healthcare-specific certifications (e.g., CPHIMS) are a plus.

• Exceptional executive presence, communication, and collaboration skills.

What You’ll Gain:

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $202,050.00 - $246,950.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.