Administrative Medical Assistant

Baptist Health

Louisville, KYFull-time$7.25/hrSeen 3w ago

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At a glance

Compensation

$7.25/hr

Location

Louisville, KY

Schedule

Full-time

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

Basic Life Support CertificationBAT Certification

Job overview

Baptist Health is hiring an Administrative Medical Assistant. Administrative Medical Assistant role at Baptist Health in Louisville coordinates patient care activities, blending clinical and administrative duties. The professional will gather medical histories, navigate EPIC, schedule appointments, manage medication refills, verify prior authorizations, and communicate with pharmacies, insurers, patients, and physicians. Additional tasks include vital sign collection, exam room preparation, record maintenance, phone handling, and closing care gaps.

Key focus areas include Gather and document patient medical history information., Navigate and update the EPIC electronic health record system., and Schedule, confirm, and follow up on appointments, tests, and procedures..

Important skills include EPIC, Electronic Health Record System, Scheduling Software, Patient Assessment, Vital Signs Measurement, and Phlebotomy. Preferred (not required): Basic Computer Skills and Bilingual Communication.

Skills & qualifications

RequiredNice to have

Skills

EPICElectronic Health Record SystemScheduling SoftwareBasic Computer SkillsPatient AssessmentVital Signs MeasurementPhlebotomyEKG AdministrationInjection AdministrationVaccination AdministrationMedical History DocumentationPrior Authorization ProcessingCommunication With Patients, Pharmacies, Insurers, PhysiciansBilingual Communication

Qualifications

High School Diploma or GED1+ Years Medical Assistant ExperienceGraduate of Accredited Medical Assistant Training ProgramCurrent Medical Assistant Certification (AAMA, AMT, NAHP, NCCT, AAMP)Basic Life Support CertificationBAT CertificationDOT CertificationLPN or RN Licensure With Unrestricted StatusAbility to Work First Day Shift

Full job description

Experience Required

1 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Eligible for Retention Bonus

Bonus is reserved for new hires meeting eligibility criteria

BHMG Primary Care J'town

The Medical Assistant (MA) Admin role will be responsible for the coordination of patient care activities. This position requires a versatile professional who can seamlessly transition between clinical and administrative responsibilities. Duties include but are not limited to the following: patient medical history information, navigating electronic health records system (EPIC), scheduling and following up with appointments and assisting with medication fill and refill requests, checking for prior authorizations and scheduling tests, procedures, consultations, and other in basket types as assigned. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist's mission and core values that drive service excellence.

Perform routine patient assessments, including vital signs, height, weight, and chief complaints.

Prepare and maintain examination rooms, ensuring cleanliness and availability of necessary supplies.

Manage and update patient medical record.

Verify and update patient record to confirm that medical records are correct and up to date, ensuring accurate billing and reimbursement.

Answer phone calls, respond to inquiries, and relay messages to healthcare providers.

Strive to close care gaps for patients by reviewing reports for overdue preventative diagnostic needs (mammograms, colonoscopy, etc) and assisting to schedule visits.

Collect and document all necessary information related to prior authorization process.

Complete request forms with accuracy and timeliness.

Track and document the status of prior authorization requests in the electronic health record (EHR) system.

Monitor the progress of prior authorization request and follow up with insurance companies as needed.

Communicate with patients to schedule medical tests, procedures, and consultations based on provider recommendations.

Coordinate and schedule appointments for medical tests, procedures, and consultations using scheduling software or electronic health records (EHR). Ensure optimal utilization of available resources, such as equipment and clinical staff when scheduling appointments.

Document any changes, cancellations, or rescheduling of appointments promptly.

Address scheduling conflicts, cancellations, and other issues quickly; working collaboratively with all relevant stakeholders to find suitable solutions.

Minimum Requirements:

High School Diploma or General Education Equivalency

1+ year(s) of experience as a Medical Assistant in a medical office, clinic or similar setting required. Experience must include direct, hands-on patient care in a clinical setting, such as obtaining vital signs, documenting patient history and medications, and performing clinical procedures (e.g. EKG's, phlebotomy, administering injections or vaccines).

Or Graduate of an accredited Medical Assistant training program, that includes hands on patient experience as part of the curriculum, required.

Upon hire, all Medical Assistants will undergo a clinical competency assessment and must successfully complete MA orientation. Those who do not meet the required standards will be enrolled in the Medical Assistant Trainee Program for further development and evaluation.

Basic computer skills, experience with EMR System a plus.

Basic Life Support from the American Heart Association within 90 days of hire.

BAT and DOT certifications required for Medical Assistants in Occupational Medicine within 90 days of hire.

Preferred Qualifications for a Certified Medical Assistant:

Current Medical Assistant Certification from AAMA, AMT, NAHP, NCCT, or AAMP.

Or graduate of an accredited LPN or RN program with current unrestricted licensure.

Basic computer skills, experience with EMR System a plus.

Basic Life Support from the American Heart Association within 90 days of hire.

BAT and DOT certifications required for Medical Assistants in Occupational Medicine within 90 days of hire.

RMA, CMA, CCMA, Med Assistant, M.A., Medical Office, Vitals, Certified Medical Assistant, Registered Medical Assistant, Clinical Medical Assistant, Back office MA, Bilingual Medical Assistant

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."