Plumbing Superviser
Shreveport, LAJobPosted 5mo agoSeen in employer's feed 4 days ago
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Job overview
American Leak Detection, Inc is hiring a Plumbing Superviser. American Leak Detection of Shreveport is seeking a hands-on Plumbing Supervisor to lead a team, manage job quality, and contribute to revenue through fieldwork and high-level diagnostics. This role involves coaching, troubleshooting, and driving results in a growing plumbing and leak detection company focused on efficiency and customer satisfaction.
Key focus areas include Perform advanced plumbing and leak detection work, Assist technicians on high-value or complex jobs, and Help close and upsell larger jobs when opportunities arise.
Successful candidates bring 5+ Yrs Plumbing Experience, Leadership Experience, and Valid Driver’s License. Important skills include Advanced Plumbing Work, Leak Detection Work, Leadership, Training Technicians, Mentoring Technicians, and Sales Skills. Preferred (not required): Upselling and Flat-Rate Pricing.
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Full job description
Plumbing Supervisor Location: Shreveport, LA Company: American Leak Detection of Shreveport About Us We are a growing plumbing and leak detection company focused on high-quality work, efficiency, and customer satisfaction. With multiple trucks on the road, we’re looking for a leader who can not only manage a team—but also produce revenue, improve performance, and help scale operations. Position Overview We are seeking a hands-on Plumbing Supervisor who leads from the front. This role is responsible for managing technicians, overseeing job quality, and actively contributing to revenue through fieldwork, high-level diagnostics, and closing larger or more complex jobs. This is not a desk-only position—you will be in the field, coaching, troubleshooting, and driving results. Key Responsibilities Revenue & Production * Perform advanced plumbing and leak detection work * Assist techs on high-value or complex jobs * Help close and upsell larger jobs when opportunities arise Team Leadership * Supervise, train, and mentor plumbing technicians * Ride along with techs to improve performance and sales skills * Hold team members accountable for productivity and quality * Assist in hiring and onboarding new technicians Operations Management * Dispatch and adjust schedules to maximize efficiency * Monitor job progress and ensure deadlines are met * Reduce callbacks through quality control and training * Work closely with office staff to keep operations smooth Quality & Customer Experience * Ensure all work meets company standards and code requirements * Handle escalated customer concerns professionally * Maintain strong communication with customers on complex jobs Performance Tracking * Being aware of KPIs such as: * Revenue per truck * Average ticket * Callback rate * Job completion times * Identify areas for improvement and implement solutions Qualifications * 5+ years of plumbing experience (service and/or leak detection preferred) * Proven leadership or foreman experience * Strong diagnostic and troubleshooting skills * Ability to train and develop technicians * Experience with flat-rate pricing and upselling is a plus * Valid driver’s license What We’re Looking For * A leader who takes ownership and drives results * Someone who can balance production + management * Strong communicator with both customers and team members * Profit-minded and performance-driven Compensation & Benefits * Competitive base pay + performance incentives/bonuses * Health insurance * Dental insurance * 401(k) retirement plan * Company vehicle * Paid time off Why Join Us * Opportunity to grow with a scaling company * Leadership role with real impact * Performance-based earning potential * Strong team environment focused on winning
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