Overnight Closer
Montgomery, OHFull-time$13/hrPosted 1mo agoStill listed 4w ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Montgomery, OH, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
Planet Fitness is hiring an Overnight Closer. The Overnight Closer (Member Services Representative) at Planet Fitness creates a positive member experience by delivering superior customer service, handling front‑desk duties, and closing the club’s shift, including preparing an accurate bank deposit each night.
Key focus areas include Greet members, prospective members and guests, providing exceptional customer service., Answer phones in a friendly manner and assist callers with a variety of questions., and Check members into the system..
Important skills include Basic Computer Proficiency, Positive Attitude, Punctuality, Reliability, Strong Listening, and Empathy. Preferred (not required): Customer Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
-
Opportunity for advancement
-
Paid time off
-
Training & development
-
Wellness resources
Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities
-
Greet members, prospective members and guests, providing exceptional customer service.
-
Handle all front desk related activities including:
-
Answer phones in a friendly manner and assist callers with a variety of questions.
-
Check members into the system.
-
New member sign-up.
-
Take prospective members on tours.
-
Facilitate needed updates to member’s accounts.
-
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
-
Assist in maintaining the neatness and cleanliness of the club.
-
Close shift for that business day.
-
Create a bank deposit for next day. Qualifications/Requirements
-
Customer service background preferred.
-
Basic computer proficiency.
-
A passion for fitness and health.
-
Upbeat and positive attitude!
-
Punctuality and reliability is a must.
-
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
-
Strong listener with the ability to empathize and problem solve.
-
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
-
High School diploma/GED equivalent required.
-
Must be 18 years of age or older. Physical Demands
-
Continual standing and walking during shift.
-
Continual talking in person or on the phone during shift.
-
Ability to work 3rd shift (overnights).
-
Must be able to occassionally lift up to 50 lbs.
-
Will occasionally encounter toxic chemicals during shift.
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
You've read the whole posting — now see how you match it.