Coordinator, Access Center, Days

Norton Healthcare

Louisville, KYFull-time$7.25/hrSeen 4w ago

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At a glance

Compensation

$7.25/hr

Location

Louisville, KY

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Norton Healthcare is hiring a Coordinator, Access Center, Days. The Coordinator, Access Center schedules medical provider appointments for patients across the Norton Healthcare system, handling primary care and specialist visits. They schedule based on clinical protocols, availability, and payor source, manage inbound and outbound phone and electronic appointment requests, and direct patients to the most appropriate care option within the system.

Key focus areas include Schedule medical provider appointments via electronic medical records system for patients throughout the Norton Healthcare system, including primary care physicians and specialists., Schedule appropriately based upon clinical protocols, availability and payor source., and Manage appointment requests from both inbound and outbound phone calls and electronic requests..

Preferred (not required): Electronic Medical Records System.

Skills & qualifications

RequiredNice to have

Skills

Electronic Medical Records System

Qualifications

High School Diploma/G.E.D.1-20 Years ExperienceOne Year Customer Service ExperienceOne Year Administration Clerical and Scheduling Processes ExperienceOne Year High Volume Setting ExperienceOne Year Medical Office Experience

Full job description

Experience Required

1 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Responsibilities

The Coord, Access Center schedules via electronic medical records system medical provider appointments for patients throughout the Norton Healthcare system, to include primary care physicians and specialists. Schedules appropriately based upon clinical protocols, availability and payor source. Manages appointment requests from both phone calls (inbound and outbound) and electronic requests. Directs patients to the best option for medical care within the Norton healthcare system.

Qualifications

Required:

One year customer service experience with external and/or internal customers

Desired:

One year experience with administration, clerical, and scheduling processes; One year experience in a high volume setting, directly interacting with and addressing customer needs; One year experience in a medical office.

Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/S Exual Orientation/Gender Identity Equal Employment Opportunity is the Law