Store Shift Supervisor
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At a glance
Job overview
Pet Supplies Plus is hiring a Store Shift Supervisor. The Store Shift Supervisor at Pet Supplies Plus in Monona, WI leads the store team during shifts, delivering exceptional neighborly service, assisting customers with pet product selections, managing daily operations, handling transactions, and maintaining a clean, safe environment.
Key focus areas include Deliver exceptional neighborly service by helping pet parents select products, Show a fourth grader how to test fish tank water while creating a fun experience, and Support daily operations and ensure a smooth, efficient shift.
Successful candidates bring 2+ Years Retail Experience, Reliable Transportation, and Ability To Work Flexible Schedules. Important skills include Customer Service, Communication Skills, Microsoft Office, Sales Skills, Communication, and Organization. Preferred (not required): Organization Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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Be part of a neighborly, community-focused team
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Career Growth & Advancement Opportunities
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Competitive Pay
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Pet-First, People-First Environment
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Dental insurance
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Employee discounts
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Flexible schedule
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Health insurance
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Opportunity for advancement
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Paid time off
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Training & development
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Vision insurance
Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you are a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood.
As a Store Shift Supervisor, you are pawsitively passionate about people and their pets. You will help lead the team during your shift, ensuring every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly. What You’ll Do
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Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch
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Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience
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Support daily operations and help ensure a smooth, efficient shift
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Assign tasks and help team members manage priorities and time
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Assist customers with product selection and provide recommendations
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Process transactions, support the register, and handle returns or issues
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Place and manage special orders and online order fulfillment
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Reconcile cash drawers and complete end-of-day procedures
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Maintain a clean, safe, and organized store environment
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Step in to support the team wherever needed during busy periods You May Be a Great Fit If You
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Are a reliable, hands-on leader who leads by example
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Have strong customer service and communication skills
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Are organized and able to manage multiple tasks at once
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Thrive in a fast-paced, team-oriented environment
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Enjoy working with pets and people
Requirements and Responsibilities
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2+ years of retail experience
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Strong customer service and sales skills
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Basic proficiency with Microsoft Office or similar tools
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Ability to stand, bend, stoop, twist, and move for extended periods of time
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Ability to lift up to 65 lbs
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Ability to climb ladders and perform physical store tasks
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Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)
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Must be 18+ years old and able to meet hiring requirements set by the local franchise owner
You've read the whole posting — now see how you match it.