Mission Control Operator
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At a glance
Job overview
Walgreens is hiring a Mission Control Operator. The Mission Control Operator supports operational flow at the distribution center by using proprietary software, CCTV, and visual observation to identify equipment faults and communicate issues to maintenance, IT, and operations teams via phone, email, and radio.
Key focus areas include Identify and resolve conveyor flow problems using Visu and UIW software and visual observation, Complete basic checklists, forms, and related distribution center documents, and Respond promptly and professionally to internal customer needs.
Successful candidates bring High School Diploma/GED, 2 Years IT Support Function Experience, and 2 Years Logistics And Warehouse Environment Experience. Important skills include Visu, UIW, Microsoft Outlook, Excel, Microsoft Word, and Communication. Preferred (not required): Access and AS/400.
Skills & qualifications
Skills
Qualifications
Full job description
1828392BR
Title:
Mission Control Operator
Job Description:
Job Summary
Supports the overall operational flow through the distribution center (DC) by utilizing multiple proprietary software applications, CCTV systems, and visual observations to identify and communicate equipment faults, jams, and other operational issues to DC maintenance, IT, and operations teams. Communicates with DC teams via phone, e-mail, and multi-channel two-way radio systems.
Job Responsibilities
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Identifies and resolves conveyor/flow problems using Visu and UIW software applications (automation visualization software) and by visual observation.
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Completes basic checklists, forms, requests for reports, or other related DC documents.
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Responds promptly and professionally to internal customer needs.
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Determines response requirements and relative priorities of situations to dispatch maintenance staff, IT and Programmable Logic Controller (PLC) engineers in accordance with established procedures.
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Records details of calls, dispatches, and messages.
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Enters, updates, and retrieves information from computer-based data systems and communicates details to others as needed.
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Monitors and responds to phone calls and radio traffic regarding building flow.
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Communicates through Microsoft Outlook, web-based and job specific software applications.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Auto req ID:
1828392BR
External Basic Qualifications:
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High School diploma/GED and at least 2 years of experience in an IT Support function or logistics and warehouse environment.
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Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
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Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
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Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
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Willing and able to stand or sit at least 8-12 hours, able to perform tasks which include pushing, pulling, grasping, lifting, and able to carry up to 50 pounds with or without reasonable accommodation.
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Willing to work a flexible shift, including weekends.
Work Location Address:
101 ALLIANCE PKWY,WILLIAMSTON,SC 29697
Job Function:
Administrative/Office Support
Preferred Qualifications:
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Associates degree and at least 2 years of experience in logistics/warehouse workflow.
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At least 2 years of experience with Access and AS/400.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Company Indicator:
Walgreens
Common Location:
101 ALLIANCE PKWY,WILLIAMSTON,SC,29697-09103-00018-W
Max Rate:
24.16
Start Rate:
19.8
Pay Grade ID:
DIST-OFFICE
Pay Type:
Hourly
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