Surveillance Operator
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At a glance
Job overview
Vernon Downs is hiring a Surveillance Operator. The Surveillance Operator is responsible for executing surveillance duties on assigned shifts to protect the life and property of customers, associates, and company assets. The role includes providing guest service, generating incident reports, monitoring surveillance tapes, inspecting premises for hazards, and communicating information within the department while maintaining a professional and entertaining environment.
Key focus areas include Provide excellent guest service to internal and external guests, Generate written reports regarding security-related incidents, and Observe, document, videotape, and report suspicious activities on property.
Important skills include Guest Service, Surveillance, Report Writing, Observation, Video Review, and Safety Hazard Identification.
Skills & qualifications
Skills
Qualifications
Full job description
Regular Hourly Full-Time
Vernon, NY, US
Salary: $16.00 Hourly
JOB DESCRIPTION SUMMARY:
Responsible for properly executing surveillance duties on assigned shift to adequately protect the life and property of customers, associates, and the company’s property.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
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Provide excellent guest service to both internal and external guests.
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Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
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Generates necessary written reports regarding security-related incidents involving guests, Associates and/or the facility.
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Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.
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Observes, documents, videotapes, and reports any unusual or suspicious activities on property.
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Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.
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Reviews surveillance tapes and reports, providing detailed information to appropriate company officials and outside agencies, as needed.
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Held accountable for the accuracy and thoroughness of departmental records and reports.
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Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
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Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to monitor customers and fellow Associates of same, whenever possible.
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Interacts with customers and Associates in a positive, professional manner.
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Facilitates the flow of information by attending regularly scheduled departmental meetings.
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May be designated as officer-in-charge to function as a supervisor for a shift.
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All other duties as assigned.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required.
11pm-7:30am 5 days per week (weekends included).
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