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Travel Center General Manager

Pilot Company (Pilot Flying J)

Chillicothe, OHFull-time$59–85K/yrPosted 3mo agoStill listed 5 days ago

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At a glance

Compensation
$59–85K/yr
Location
Chillicothe, OH
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Pilot Company (Pilot Flying J) is hiring a Travel Center General Manager. Pilot Flying J is seeking an experienced Retail General Manager to oversee high-volume retail facilities. This role involves generating and executing travel center and restaurant business plans to achieve established standards, sales, profit objectives, and customer satisfaction. The General Manager will also build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint.

Key focus areas include Ensure customer expectations are met, Conduct meetings with subordinate employees, and Maintain effective vendor relationships.

Successful candidates bring 2-3 Years Management Experience. Important skills include Customer Expectation Management, Vendor Relationship Management, Team Building, Coaching, Team Management, and Team Development.

Skills & qualifications

RequiredNice to have

Skills

Customer Expectation ManagementVendor Relationship ManagementTeam BuildingCoachingTeam ManagementTeam DevelopmentStaffingInterviewingHiringTrainingSales DrivingInventory TrackingCustomer ServiceP&L AnalysisIntegrityAccountabilityLeadershipCustomer Focused Culture Creation

Qualifications

2-3 Years Management Experience in Retail, Restaurant, Grocery or Other Service Industry With Financial Results ResponsibilityPrevious Management Proficiency in High Volume Retail With P&L AccountabilityAbility to Work a Flexible Schedule of Nights, Days, Weekends and Holidays

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Retail General Manager will also be:

  • Ensuring that customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail General Manager include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis Pay Rates Starting between: $58,600.00 - $84,995.00 / year

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

 

Additional requirements of the Retail General Manager include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results

  • Previous management proficiency in high volume retail with P&L accountability

  • Ability to create and maintain a customer focused culture

  • Fuel Discount

  • Nation-wide Medical Plan/Dental/Vision

  • 401(k)

  • Flexible Spending Accounts

  • Adoption Assistance

  • Tuition Reimbursement

  • Flexible Schedule

  • Weekly Pay

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