Senior Manager - Salesforce

Flexible

USA-GA Johns Creek

Full time

R-800866

We anticipate the application window for this opening will close on - 26 Oct 2026

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

At MiniMed, we are always working for our patients, doctors and our employees. Touching lives everyday and making a difference in how we serve the community. Do you have a passion for innovating and developing next generation of Diabetes technology systems and platforms? Are you excited to be a member of the team that designs technology solutions to transform customer experience and modernize business processes? Are you interested in developing and implementing strategies that align with the company's overall goals and objectives, lead and motivate teams to achieve high levels of productivity and efficiency?

If so, you’ll be an awesome team member of our Digital Technology team!

This role is a hybrid role based out of our Johns Creek, GA office. It requires 3 days onsite.

At Minimed, we are looking for a Senior Manager, Salesforce who will be responsible for overseeing the daily operations of our Digital Technology CRM Team. In this position, you will lead a team of employees and ensure that they are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills.

The ideal Senior Manager, Salesforce should possess strong leadership and communication skills, as well as the ability to analyze data and make informed decisions. They should have a proven track record of success in their field and be able to adapt to changing business environments and priorities. Senior Managers should also be able to work collaboratively with other teams and stakeholders to achieve company-wide goals.

Responsibilities may include the following and other duties may be assigned.

Manage strategy, planning, and execution:

• Driving statistical planning and deriving strategic goals

• Defining the objectives, KPIs and enablers for the business unit.

• Planning technology roadmap to provide innovative solutions.

• Providing scope and direction to nationwide programs and defining trends

Manage business, IT, and stakeholders:

• Improving operational efficiency and increase profitability through continuous improvement.

• Growing business partnerships and mutually beneficial communication framework.

• Enabling trust with stake holders to consistent delivery with quality

Hiring, Objective Setting, Performance Management, Training, and Development:

• Acquiring and nurturing the right talent to meet the challenges of the business.

• Ensuring objective and frequent feedback to employees to drive ownership, awareness, and accountability.

• Managing vendors and planning for budgets

• Ensuring that employees go through mandated hours of training and are up to date on organizational needs

Planning for the future, Prioritization, Positioning, Forecasting, and Budgeting:

• Defining the technology migration strategy for the organization

• Driving and delivering key programs in phases to match technology and business transformation needs.

• Investing in future technology solutions to reprioritize based on need.

• Planning the budget for the organization based on Strategic Programs

Minimum Requirement:

• Bachelor’s degree in Engineering, Science, or technical field with a minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

#BetterDaysStartNow

Nice to Haves:

• Prefer 10+ years of work experience in IT industry and 4+ years of experience working as a Senior Manager

• Prefer around 6 years on salesforce platform

• Moderate level understanding of Salesforce product suites including sales, service, experience clouds.

• Experience defining technical architecture diagrams, identifying gaps between current and desired states.

• Strong understanding of environment management, release management, code versioning best practices and deployment methodologies

• Familiarity with authentication patterns (SAML, SSO, oAuth); platform security capabilities; data visibility considerations

• Knowledge about data integration tools and experience integrating salesforce with other business applications.

• Ability to delve into custom salesforce apex code to debug issues and develop code for proof concepts.

• Salesforce certifications in one or more areas (Application Architect, System Architect, Platform Developer, Administrator)Experience in Additional Salesforce Clouds (Health Cloud, Commerce Cloud, Experience Cloud, Marketing Cloud)

• Experience customizing and/or integrating with App Exchange Products/ third party Apps

• Experience developing Apex Frameworks and or utilities for Salesforce.com platform.

• Ability to analyze performance issues arising and provide a remediation plan for custom code running on Salesforce.com platform.

• Experience in Salesforce.com reports and dashboards.

• Experience using relational databases and reporting warehouses.

• Ability to balance multiple assignments and deadlines at same time.

• Strong written and oral communication skills (timely, clear, concise, accurate, conclusive targeted to audience)

• Experience in applying artificial intelligence to solve real-world business problems, including designing, developing, and deploying machine learning models and data-driven solutions.

• Skilled in working with large datasets, building predictive models, and leveraging techniques such as natural language processing, computer vision, and deep learning to extract insights and improve decision-making. Proficient in common AI frameworks and programming languages, with a strong understanding of model evaluation, optimization, and ethical considerations. Adept at collaborating cross-functionally to translate business requirements into scalable AI solutions that drive efficiency, innovation, and measurable impact.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

Salary ranges for U.S (excl. PR) locations (USD):$136,000.00 - $230,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

This position is eligible for a short-term incentive called the Short Term Incentive (STI).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits (http://myminimedbenefits.com) Overview

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

Learn more about our business, and our mission here (https://www.minimed.com/en-us/about-us/) .

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (http://www.minimed.com/en-us/la-county-legal-notice) a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes.

From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions. Fewer second guesses. And more freedom to live in the moment.

We’re here to make better days possible for people with diabetes.

Joyful, messy, fully lived days. Days where things feel lighter, easier.

For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence. At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier.

Our people-first priority.

At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need.

Our life-transforming technologies.

No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms.

Our focus on the future.

We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception. Fresh faces and new viewpoints will help create our cutting-edge solutions and define the next generation of breakthroughs in care, so that a better day can start today.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.