Product Development Sample Support Coordinator
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At a glance
Job overview
Burlington is hiring a Product Development Sample Support Coordinator. The PD Sample Coordinator works with merchants to manage the end-to-end product development sample process. This role ensures samples are delivered on time, accurately tracked, and properly reviewed. The coordinator streamlines communication between merchants, vendors, and internal teams, allowing merchants to focus on driving business needs.
Key focus areas include Track Pre-Production (PP) and Top of Production (TOP) samples by following up with vendors, Tag samples and enter product descriptions into the system to maintain accurate inventory, and Partner with internal teams to ensure samples are organized and accessible for reference.
Successful candidates bring 3+ Years Of Product Development Experience, 3+ Years Of Sample Management Experience, and Prior Experience Leading A Team. Important skills include Microsoft Office, Leadership, Coaching, Attention To Detail, Quality Control, and Organizational. Preferred (not required): PLM and Sample Tracking Systems.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Position Overview
The primary purpose the PD Sample Coordinator is to work directly with merchants to organize the end-to-end product development sample process. This role ensures samples are delivered on time, accurately tracked, and properly reviewed. The position will streamline communication between merchants, vendors and internal teams while enabling merchants to focus on driving business needs.
A Day in the Life
Coordinate Sample Flow & Communication
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Track Pre-Production (PP) and Top of Production (TOP) samples by following up with vendors to ensure samples are delivered to the office in a timely manner
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Tag samples and enter product descriptions into the system to maintain an accurate and up-to-date inventory
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Partner with internal teams to ensure samples are organized and accessible for reference
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Share sample approval status and feedback with vendors to ensure clear and timely communication
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Run and review sample inventory reports to support consistent purging of outdated and excess samples Support Quality Process Review
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Review samples to ensure they meet quality standards on required incoming samples, ranging from but not limited to :
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Color consistency with buyer expectations
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Weight and construction feel, compared to prior sample or other benchmarks
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Finishing and craftmanship
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Has product knowledge / ability to understand and assess product from a construction perspective
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Maintain accurate records of sample status, delivery dates, and approvals to support analysis
Cross-functional Collaboration:
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Develop and maintain working relationships with cross-functional departments and vendors with a full understanding of the product development sample process
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Schedule and conduct weekly meetings with merchants to review samples and communicate any quality callouts, flagging any quality issues for review
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Collaborate with PD Sample Manager on streamlining workflows
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Maintain organization of physical sample space in accordance with sample lifecycle standards, in partnership with Facilities & other cross functional teams System & Data Maintenance:
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Enter and update sample information in internal tracker / support in tool development to build out database
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Lead effort to upload images and documentation into tracking system
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Support in testing and provide feedback on tools under development with IT with Sample Manager
You'll Come With
Skills & Abilities
- Strong leadership and coaching skills
- Exceptional attention to detail and quality control
- Strong organizational and prioritization skills
- Ability to manage multiple priorities in a fast-paced environment
- Effective written and verbal communication skills
- Analytical mindset with comfort reviewing reports and sample data
- Creative problem-solving skills, with ability to find solutions to challenges that arise in product development.
- Ability to work cross-functionally and build alignment across teams
Experience & Education
- 3+ years of product development, sample management, or related experience
- Prior experience leading a team
- Proficiency in Microsoft Office
- Experience with PLM or sample tracking systems preferred
- BA degree preferred
Physical Requirements
- Ability to work in a fast-paced office and occasional fieldwork to visit stores and vendor showrooms
- Lifting of samples up to 25 pounds
- Work is in person, in office up to 5 days a week
Come join our team. You’re going to like it here!
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Compensation Range: $20.50 - $27.00
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