IT Consultant I
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
State of South Carolina is hiring an IT Consultant I. Delivers technology support to faculty, staff and other members of the campus community. Provides hands‑on hardware support for computers, printers and related technology with student technicians. Collaborates with supervisor and ITS team to securely manage, maintain, deploy and update computing resources while delivering excellent customer service. Documents processes and assists with asset management.
Key focus areas include Deliver technology support to faculty, staff and campus community, Provide hands‑on hardware support for computers, printers and related technology, and Collaborate with supervisor and ITS team members to securely manage, maintain, deploy, and update computing resources.
Successful candidates bring Associate Degree In Related Area, High School Diploma, and Experience With Current Information Technology In Managed Environment. Important skills include Hardware Support, Secure Management, Computing Resource Maintenance, Computing Resource Deployment, Computing Resource Updates, and Customer Service. Preferred (not required): Communication, Interpersonal Skills, Attention To Detail, and Analytical Problem-Solving.
Skills & qualifications
Skills
Qualifications
Full job description
Delivers technology support to faculty, staff and other members of the campus community. This includes providing hands-on hardware support for computers, printers and related technology with the assistance of student technicians. Effectively collaborates with supervisor and ITS team members to securely manage, maintain, deploy, and update computing resources while providing excellent customer service. Ensures rigorous application of information security/information assurance policies, principles, and practices throughout service delivery. Effectively documents and provides instructions for technology-related processes, procedures, troubleshooting, and problem resolution. Assists with asset management.
Associate degree in a related area; or a high school diploma and experience with current information technology in a managed environment. Familiarity with current Windows, Apple Macintosh, and mobile operating systems. Demonstrated experience with hardware and software troubleshooting and event mitigation. Understanding of standards-based support environment. Must be able to lift and move 50 pounds, climb ladders, and use power tools. Must have strong skills in providing excellent customer service and demonstrate strong ethics. Valid Driver's license and safe driving record required.
Bachelor's degree in Computer Science or a related field Excellent communication, customer service, and interpersonal skills with the ability to support and assist a diverse customer base. Strong attention to detail and analytical problem-solving abilities, with experience troubleshooting computer hardware, software, and classroom technology. Working knowledge of operating systems, applications, and technology used in customer-facing environments. Ability to communicate effectively both verbally and in writing with customers, colleagues, and leadership. Understanding of information security and data protection standards. Experience with Banner and/or working in a higher education environment is preferred.
You've read the whole posting — now see how you match it.